Senior Solutions Engineer, Enterprise Accounts

Darktrace is a global leader in AI-driven cybersecurity, helping organizations stay ahead of evolving threats every day.    

Darktrace was built on a genuinely differentiated idea: that Adaptive AI could detect and respond to novel, real-time cyber threats. That approach matters more than ever in the era of AI.  Today, our customers depend on us to stay ahead.   

At Darktrace, we are energized by that responsibility.  We work across teams and rally around a shared goal. We own outcomes end to end - step in, step up and see things through without waiting to be asked.   We make decisions with urgency, say the hard thing, and hold each other to high standards with care and directness. We move first and learn fast anticipating where our customers are going next, continuously challenging ourselves.  

We invest in the skills, learning and opportunities that help people deliver at the level their roles demand, and reward the aptitude and curiosity to grow beyond them. 

Our Values: Own It | Win as One | Raise Our Bar | Move First. Learn Fast 

Job Description:

The Senior Solutions Engineer is a trusted technical advisor who partners with Enterprise customers, prospects, sales teams, and channel partners throughout the customer lifecycle. This role combines technical expertise, business acumen, and consultative selling skills to drive customer outcomes, influence technical strategy, and accelerate revenue growth.

The ideal candidate is a customer-focused cybersecurity professional who thrives in a fast-paced environment, can navigate complex sales cycles, and is passionate about helping organizations solve their most critical security challenges.

Key Responsibilities

• Serve as a trusted technical advisor to Enterprise prospects, customers, and strategic partners.

• Lead technical discovery, solution design, demonstrations, and executive-level presentations.

• Drive technical strategy and influence deal progression to maximize customer value and business outcomes.

• Scope, lead, and guide Proof of Value (POV) engagements, ensuring clear success criteria and measurable outcomes.

• Support complex and large-scale customer deployments across on-premises and cloud environments.

• Partner closely with Account Executives, Customer Success, Professional Services, and Technical Account Managers to drive customer success.

• Collaborate with channel resellers, strategic partners, and alliance teams to identify opportunities, provide technical enablement, and support joint account growth.

• Deliver technical responses to RFPs, RFIs, and security questionnaires.

• Leverage MEDDPICC methodologies to effectively qualify opportunities and align solutions to customer business priorities.

• Contribute to technical projects, process improvements, and knowledge-sharing efforts beyond day-to-day sales activities.

• Travel as needed to support customers, partners, events, and internal meetings.

Qualifications

• 5+ years of experience in Solutions Engineering, Sales Engineering, or a similar customer-facing technical role.

• Experience in cybersecurity, AI, cloud security, networking, or related technology fields preferred.

• Proven ability to engage technical and executive stakeholders, including C-level audiences.

• Strong understanding of enterprise networking, cloud platforms, and modern security architectures.

• Experience working with channel partners, resellers, and alliance organizations.

• Demonstrated success supporting complex enterprise sales cycles and driving technical wins.

• Strong presentation, communication, and relationship-building skills.

• Passion for learning emerging technologies and staying current on cybersecurity trends.

• Bachelor's degree or equivalent experience required.

Salary: OTE range $200,000-$230,000

Benefits:

• 100% medical, dental and vision insurance, plus dependents

• Paid parental leave

• Pet insurance Discount

• Life insurance

• Commuter benefits

• 401(k)

• Employee Assistance Program

As a growing business strengthening its governance and controls, this role plays a part in supporting high standards of integrity and accountability.

Darktrace is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Darktrace is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require a reasonable accommodation to participate in the application or interview process, please contact your Talent Partner.

Employment with Darktrace is at-will, meaning either the employee or Darktrace may terminate the employment relationship at any time, with or without cause or notice, except where prohibited by law or governed by a separate written agreement.