Senior Risk Control Consultant

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

• Maintain a consistent field presence, spending approximately 20% - 50% of the time onsite with customers. Traveling to customers may entail long-distance, overnight travel, and/or multi-night trips depending on the needs of the business and alignment with territory and/or geography.
• Partner and have joint ownership with Underwriting to select, retain, and grow a profitable book of business.
• Build and maintain productive relationships with Underwriting, Claim, Risk Control Specialists, and Brokers to service customers as a unified team.
• Complete all lines risk assessment evaluations for multiple/diverse businesses with high complexity such as manufacturing, large warehouse operations including challenging property, products liability exposures with potential for the most severe losses, largest multi-location companies, and largest fleet exposures and generally business with the most significant exposures.
• Write technically detailed reports that communicate a clear assessment of risk and effectively articulate recommendations.
• Discover and evaluate customer needs through loss analysis and customer readiness in order to provide Risk Control products and services to help control losses.
• Identify uncontrolled exposures to influence the customer to make improvements and take corrective actions to mitigate the potential for loss.
• Provide solutions to assist the customer in risk mitigation through the use of our extensive span of resources. Stay current with technical subject matters, regulatory environment and emerging issues.
• Subject matter expert in specialty area(s) (in such disciplines as Fleet, Sprinkler Contractor, Inland Marine, Industrial Hygiene, Human Factors & Ergonomics) to support the broader team to conduct "Level of Expertise" consults.
• Stay current with technical subject matters, regulatory environment and emerging issues.
• Create a valued customer experience through each assessment and service encounter.
• Ability to maintain core Sr. RCC responsibilities while taking on higher level project work that impacts the RC organization or Travelers enterprise.
• Perform other duties as assigned.

• Bachelor's or graduate degree in environmental health and safety, engineering, construction management, basic sciences and related technical fields.
• Advanced level knowledge of insurance industry and business acumen.
• Recognized relevant certifications (such as ASP, CSP, ARM, CFPS).
• Technical aptitude, detail oriented.
• Superior communication skills - both written and verbal.
• Ability to quickly establish credibility and rapport with all others.
• Experience working in a collaborative environment.
• Critical thinking skills.
• Influencing skills that effectively drive business needs.
• Negotiating change to achieve optimal outcomes.
• Ability to give and receive coaching and feedback.

• Seven years of experience in safety, risk control/management, or a related field, such as occupational/environmental health and safety, science, engineering, construction, manufacturing, or relevant military experience.
• Valid driver's license.
• Must have or be able to attain appropriate certification to meet state-specific requirements, where applicable.