Jobs at Travelers

Manage auto physical damage claims from initial notice through settlement, including coverage evaluation, liability analysis, total-loss assessments, repair oversight, investigations, documentation, and settlement negotiations. Coordinate with appraisers and repair facilities, communicate with customers and claimants, prepare required correspondence, maintain accurate claim records, and adapt to new claims technology. Obtain and maintain required insurance licenses.

The Senior Risk Control Consultant evaluates risk factors, maintains customer relationships, and provides risk mitigation solutions while ensuring compliance with safety standards.

Provide administrative and clerical support for claim center operations, including customer engagement, processing claim payments and expenses, managing records and reports, documenting files, handling mail and supplies, and assisting claim professionals to ensure accurate, timely claim resolution.

Investigate, evaluate, reserve, negotiate, and resolve complex major auto liability claims, typically valued from $500,000 to multi-million-dollar amounts. The role manages litigation, assesses coverage and liability, selects counsel, negotiates settlements, maintains accurate claim records, prepares reports for senior management, and advises claim professionals and business partners. Success requires independent judgment, advanced knowledge of policy language and ISO forms, strong communication skills, and extensive bodily injury litigation experience.

Manage and resolve Workers' Compensation claims from investigation through settlement or litigation. Coordinate medical case management, set and adjust reserves, negotiate settlements, ensure statutory filings, pursue offsets/subrogation, and mentor other claim professionals while applying jurisdictional WC rules and Medicare Set Aside guidance.