Senior Quality Assurance Engineer

Thought Industries powers the Business of Value - enabling enterprises to unlock growth across the customer lifecycle. We help organizations drive measurable impact, maximize customer lifetime value, and fuel innovation through our leading enterprise solutions. Unlock growth with us - where your potential meets boundless possibilities.

A Senior Quality Assurance Engineer is a hands-on test engineering position that combines deep technical expertise with advanced AI tool proficiency to accelerate test development and manual testing efforts to strengthen and maintain the quality of the TI Learning Platform. This role requires someone who can leverage cutting-edge AI models and tools to architect and build sophisticated automated test suites, design and implement scalable testing strategies, and lead release and feature testing efforts. They will be a critical partner to our product team, aligning roadmaps and translating product goals into robust, well-architected solutions. They operate with an automation-first mindset—building scalable, observable, and effective tests that drive platform stability.

This role is remote and reports to the Director of Engineering.

Responsibilities:

• Architect and implement automated test workflows (Playwright, etc.) using AI-assisted development.

• Leverage AI tools (Cursor, Claude, etc.) to achieve 10x development productivity across the testing stack.

• Make technical decisions for test automation architecture, ensuring efficient processing of large-scale tests.

• Design and implement comprehensive testing strategies, plans, and procedures, and create test cases, test scripts, and testing plans for various projects. 

• Lead and execute various types of testing, including manual and automated testing, bug verification, and regression testing. 

• Develop new quality assurance standards and enhance existing processes, reporting, and test methodologies. 

• Work closely with development, product management, and other teams to ensure product quality from the initial requirements to the final deployment. 

• Mentorship: Guide and train junior QA engineers, and assist with recruitment efforts.

• Participate in code reviews with a focus on AI-assisted code quality, architecture, and performance.

• Collaborate with team members to share AI development techniques and prompt engineering strategies.

• Work with product teams to define technical requirements for new survey integrations and features.

• Stay current with survey platform APIs, job orchestration patterns, and AI advancements in data processing.

• 5+ years quality assurance experience in Agile Development environments

• 2+ years of development experience with modern TypeScript/JavaScript frameworks.

• Familiarity with Agile Software Development Methodologies

• 2+ years experience with automated testing tools or equivalent automation skills

• 3+ years Experience with web-based application testing

• 3+ years Experience with integration testing between applications

• Hands-on experience using AI tools for software development (Cursor, Claude, ChatGPT, etc.) with demonstrated productivity gains.

• Defines problems, collects data, establishes facts, draws valid conclusions, and provides solutions

• Identifies, communicates, and escalates issues as required

• Ability to multi-task, prioritize tasks and quickly adjust in a rapidly changing environment

• Excellent verbal and written communication skills

• Thorough working knowledge of software testing methodologies and the testing life cycle

• Bonus: Experience with API testing tools (e.g., Postman)

All your information will be kept confidential according to EEO guidelines.

The annual salary range for this position is $140,000-$200,000 annually.

Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.