- Design, implement, and refine prompts, system messages, and tool instructions for customer‑facing GenAI features.
- Decompose complex user intents into modular prompt chains, deciding when to call tools, retrieve knowledge, or delegate to agents.
- Own prompt evaluation by building datasets, tagging feedback, and writing custom evals. Use a mix of automation and human review to improve quality fast.
- Run adversarial and safety testing sessions to identify weaknesses, then iterate to improve robustness, tone, and compliance.
- Collaborate daily with product managers, designers, and AI platform engineers to ship experiments fast and learn from data.
- Stay current with new models, frameworks, and research, sharing insights with the wider AI team.
- 2+ years of experience writing production code in JavaScript, TypeScript, or Python.
- 1+ year hands‑on experience with large language models and prompt engineering.
- Experience combing through user feedback, building evaluation datasets, and designing practical evals for non-deterministic systems. Skilled at debugging unpredictable model behavior in production
- Proven experience working with multiple LLMs and AI models
- Strong written English and conversation‑design skills, able to craft clear, product‑aligned instructions.
- Excellent collaboration and communication skills, with a track record of working effectively in cross-functional teams.
- Product mindset with an iterative approach to experimentation and measurement.
- Experience with RAG pipelines and their integration into AI‑driven applications, including search and personalization workflows.
- Passion for staying at the forefront of AI infrastructure and applying new technologies to solve real-world problems at scale.
- Background in linguistics, UX writing, or conversation design.
- Knowledge of safety frameworks, privacy constraints, and compliance requirements.
- Prior work on consumer productivity tools or other SaaS products.
- Adversarial prompting or safety red‑teaming experience.
Salary and Benefits
At ClickUp, we believe in transparency and fairness in compensation. The range displayed reflects the minimum and maximum target salaries for the position across all US locations. Please note that the actual compensation for this position may vary and is dependent on factors such as geographic location, interview performance, years of experience, education level, and specific skills. We encourage candidates to discuss compensation expectations during the interview process to ensure alignment with their qualifications and our company’s compensation philosophy.
This position is eligible for the following benefits and perks:
- Equity
- 401k
- Health, Dental, and Vision insurance
- Spending accounts
- Life & Disability
- Paid parental leave
- Flexible paid time off
- Enhanced employee assistance program
- Employee wellness stipend
- Professional development stipend
Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!
ClickUp collects and processes personal data in accordance with applicable data protection laws.
- If you are a European Job Applicant, see our privacy policy for further details.
- If you are a Philippine Job Applicant, see our privacy policy and our Philippine Data Privacy Notice for further details.
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to [email protected].
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