Senior Project Manager, Portfolio Lifecycle Operations

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position:

This individual will report to the Senior Manager of PLO (portfolio lifecycle operations) and will be focused on the fast growing and highly innovative Multi-Port business unit.  This person should have a background which exhibits expertise in operational excellence, business process development and change management. The primary focus of this person’s role will be to provide project management across the entire lifecycle of Intuitive’s multi-port products; from pre-commercialization planning, to launch execution, to global obsolescence.  This person will require a global mindset, will be able to quickly comprehend unique regional challenges and opportunities, and will be able to provide functional project management for multiple worldwide regions simultaneously.  He or she must excel in a high-energy team environment and be capable of making sound decisions when faced with the time pressures and incomplete information typical of portfolio lifecycle management.

Roles and Responsibilities:

• Collaborate with core Intuitive functions (both US and International) to enable commercial readiness in accordance with the company’s Quality Management System and applicable regulations.
• Act as a catalyst to align commercial timelines, requirements, and priorities with Commercial and Executive Leadership.
• Identify, create, and collaborate in the implementation of business process improvements, enabling tools, and systems that deliver tangible value to the Portfolio Lifecycle Operations (PLO), Program Management Office (PMO) the Multi-port business unit. 
• Escalate threats to commercialization projects as required to functional management and senior leadership.
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Project manage all aspects of ISI’s Approved Product List (APL) activities and provide hyper-care for initial product imports and shipments.  Functionally, work includes:
  • Identifying critical path milestones and developing project plans/timelines with ISI functions, including Global Commercial leadership, Project Management Office, Customer Success, Trade Compliance, Global Logistics, Regulatory Affairs, Product Quality, and various shared service organizations.
  • Leading core team forums to track milestone developments, flag risks and potential project delays and develop contingency plans, evaluate options for ensuring commercial and regional readiness, ensure proper flow of communications.
  • Collaborating with SMEs to perform comprehensive regional requirements evaluation (e.g. regulatory, trade compliance, hardware compliance, import/export), then coordinating development of processes to ensure compliance to regional requirements.

Skill/Job Requirements:

• Bachelor’s degree required.
• MBA or other advanced degree preferred
• PMP a plus
• Minimum 4 years’ experience in medical device as a project manager or in a regulatory, order management, logistics, operations, marketing, or services function
• Minimum 2 year’s experience in business process development, operational excellence, and change management
• Available to meet frequently with international teams outside of normal business hours
• Strong communication, documentation, and organizational skills
• Ability to work on several fast-paced projects simultaneously
• Prior experience in leading projects in complex international markets a strong plus (example markets include Japan, China, Germany, United Kingdom, France, Italy, U.S.)
• Written and oral fluency in English required

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

Accommodation & Accessibility Notice:

Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at [email protected].

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.