Leads triage, containment, root-cause analysis, and permanent corrective actions for electrical-system issues identified during autonomous vehicle assembly and end-of-line testing. Partners with engineering, manufacturing, quality, suppliers, and operations to improve build readiness, manufacturability, production efficiency, and fleet reliability. Supports prototype builds, production trials, engineering changes, issue tracking, dashboards, and cross-functional resolution execution.
At Zoox, we are reimagining personal transportation from the ground up. As an Issue Resolution Engineer, you will play a critical role in ensuring the quality and build readiness of our autonomous vehicles during manufacturing.
You will operate at the intersection of engineering and production, driving rapid containment and resolution of issues identified during general assembly and end-of-line validation. This role requires strong technical depth, urgency in execution, and the ability to lead cross-functional teams to root cause and implement durable corrective actions.
You will partner closely with Vehicle Engineering, Manufacturing, Quality, Supplier Quality, and Operations to ensure vehicles meet Zoox’s quality standards and production targets. Your work will directly impact vehicle readiness, production efficiency, and overall fleet reliability.
In this role, you will:
- Lead triage, containment, and resolution plan of issues identified during general assembly and end-of-line testing within your assigned subsystem/domain
- Define and execute short-term containment actions, including rework plans, part quarantine, and build flow protection
- Collaborate cross-functionally to lead root cause analysis across design, process, supplier, and manufacturing domains, identify and prioritize blockers, and drive Design for Manufacturing (DFM) improvements.
- Support cross-functional teams to implement permanent corrective actions (PCA) and prevent recurrence
- Support prototype builds, production trials, and engineering changes to validate fixes and improve manufacturability
- Develop and maintain metrics, dashboards, and reporting to track issue health, closure rates, and recurrence and improve PIRT processes, including issue tracking, prioritization, and cross-functional execution
Qualifications
B.S. or M.S. degree in Electrical Engineering or related technical field
8 to 12 years of experience in automotive OEMs, robotics, aviation, or other complex hardware systems within manufacturing, product engineering, or sustaining environments
Strong understanding of vehicle electrical systems, wiring harnesses and connectors, control units, compute, and sensor hardware
Proven experience leading root cause analysis and corrective actions in production, manufacturing, or field environments, including new product launch support
Strong cross functional communication and problem solving skills with the ability to operate effectively in a fast paced environment
Bonus Qualifications
- Experience with Design for Manufacturing (DFM), production process optimization, Lean, Six Sigma, or similar continuous improvement methodologies
- Experience in autonomous vehicles, robotics, or EV systems
- Familiarity with tools such as 3DX (Dassault), DELMIA, SAP ME/MII, JIRA, Confluence, SQL, Python, or data visualization tools
About Zoox
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.
Follow us on LinkedIn
Accommodations
If you need an accommodation to participate in the application or interview process please reach out to [email protected] or your assigned recruiter.
A Final Note:
You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
Similar Jobs
52 Minutes Ago
Artificial Intelligence • Fintech • Insurance • Marketing Tech • Software • Analytics
Leads underwriting teams responsible for risk selection, portfolio profitability, renewals, acquisitions, and complex casualty accounts in sharing economy and mobility sectors. Manages and develops underwriting talent, oversees broker relationships, evaluates pricing and coverage, guides risk acceptance decisions, monitors portfolio performance, and ensures regulatory and documentation compliance. Provides strategic direction, coaching, negotiation support, and industry thought leadership while protecting company capital and driving profitable growth.
Digital Media • Information Technology • News + Entertainment
Develops territories and drives sales of Comcast Business solutions to mid-market and enterprise customers. Generates leads, builds strategic partnerships, delivers sales presentations, negotiates contracts, manages customer relationships, and exceeds sales targets. Maintains customer retention and service quality while collaborating with internal teams. Requires knowledge of networking, cybersecurity, SD-WAN, VoIP, LAN/WAN, and related technologies, along with flexibility for customer meetings, nights, and weekends.
Top Skills:
Business ContinuityCustomer Premise EquipmentCybersecurityDisaster RecoveryEthernetInternet TechnologiesLanManNetwork DesignNetwork SecurityNetworking ProtocolsSd-WanVoipVpnWanWdm
Digital Media • Information Technology • News + Entertainment
Manages and grows a portfolio of local advertising clients by prospecting, building relationships, developing consultative cross-platform media strategies, and driving revenue. Designs and presents customized plans across linear TV, streaming, and digital channels; tracks campaign performance, forecasting, pipeline, and attribution insights; resolves client challenges; and collaborates internally to ensure successful campaign execution.
Top Skills:
Attribution AnalyticsCross-Platform Media PlanningDigital AdvertisingLinear TvStreaming Video
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
