Migration Engineer - GitLab Dedicated

As a Migration Engineer for GitLab Dedicated, you'll partner with customers to plan and deliver migrations from self-managed GitLab to GitLab Dedicated. You'll use GitLab Geo to replicate customer data and move customers onto fully managed, isolated GitLab environments with minimal disruption. You'll balance hands-on technical delivery with clear communication and project ownership, translating each customer's goals, timelines, and constraints into a practical plan and guiding them through cutover and validation.

You'll use infrastructure as code and configuration as code practices, Kubernetes, cloud platforms, and network design to work within existing GitLab Dedicated environments. You'll also improve the tooling, scripts, and runbooks that make migrations repeatable and reduce manual work, while sharing insights from customer engagements with GitLab's Product and Engineering teams.

• Lead migrations from self-managed GitLab to GitLab Dedicated using GitLab Geo to replicate customer data
• Design migration runbooks and automation for repeatable cutovers, and validate target environments built with Terraform, Ansible, and Kubernetes

• Deliver customer migrations from initial assessment through planning, replication, cutover, and post-migration validation.
• Use GitLab Geo to replicate customer data, debug synchronization issues, identify root causes, and keep migrations on track.
• Design customer network connectivity within GitLab Dedicated constraints, including virtual private clouds, private connectivity, Domain Name System configuration, and firewall rules.
• Apply infrastructure as code and configuration as code practices to interact with and validate existing GitLab Dedicated environments.
• Advise customers on migration sequencing, cutover windows, integration requirements, risks, and clear next steps.
• Improve migration tooling, scripts, and runbooks to make delivery more reliable, repeatable, and efficient.
• Partner with Professional Services, Environment Automation, Product, and Engineering to resolve blockers, share field feedback, and keep delivery consistent.
• Manage multiple customer engagements while balancing customer outcomes, delivery priorities, and share technical knowledge with other engineers.
• Take part in on-call or operational support where your team’s ownership model requires it.

• Experience delivering customer-facing migration, installation, training, or technical advisory engagements.
• Experience using, deploying, or configuring GitLab, with a solid understanding of Git and source control workflows.
• Experience with infrastructure as code or configuration as code tools such as Terraform, Ansible, Packer, Puppet, or Chef.
• Hands-on experience running Kubernetes workloads in production, including deployments, rollouts, and debugging crash loops, failed health checks, and scheduling issues.
• Experience with a major cloud provider such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure, along with working knowledge of network design and connectivity.
• Ability to read, understand, and modify infrastructure tooling, with familiarity in languages such as Go, Python, or Ruby.
• Ability to independently lead multiple customer projects, communicate clearly in written and spoken English, and build agreement in a remote, largely asynchronous environment.
• PubSec/Federal experience a plus.
• A solution-oriented approach, effective cross-functional collaboration, and a commitment to GitLab's values. Experience with GitLab Geo and replication is helpful, but deep expertise can be developed in the role.

Migration Engineers are part of GitLab's Dedicated Infrastructure organization. We work with Sales, Professional Services, Environment Automation, Product, and Engineering to coordinate delivery, resolve customer needs, and share field feedback that improves GitLab features and delivery practices. We work remotely and largely asynchronously across regions and time zones, with a focus on reliable delivery and long-term customer success.