Jobs at GitLab

Serve as a trusted advisor to a portfolio of customers to drive adoption and measurable outcomes with GitLab. Provide deployment guidance, lead workshops and Centers of Excellence, translate product usage data into actionable recommendations, monitor KPIs, manage regular touchpoints per SLAs, and collaborate cross-functionally to align on customer success and expansion plans.

Provide post-sales technical product expertise to public-sector customers to drive adoption of GitLab use cases (SCM, CI/CD, DevSecOps, Agile Planning). Deliver webinars, hands-on labs, workshops, and office hours in a pooled model; advise on architecture and implementation; collaborate with CSMs, AEs, and Renewals; create reusable enablement content and maintain specialty competency.

The Executive Assistant will support VPs across Business Systems, Support, and Data by managing schedules, logistics, and communications, ensuring prioritization of tasks in a fast-paced, remote environment.

As Sr Manager of Customer Experience Operations at GitLab, you will lead operations teams, partner across departments, and drive process improvements in customer success and financial operations.

Lead a global End User Services team delivering 24/5 support for GitLab's SaaS toolstack. Own EUS strategy, incident/request/problem/change management, SLAs, CSAT, asset and SaaS lifecycle, and scale support via automation, self-service, and AI. Partner cross-functionally with People, Security, IT Engineering, Workplace, Finance, and Procurement to optimize onboarding, tooling, vendor relationships, and operational KPIs.

Lead a team of Solutions Architects to support enterprise customers, drive technical evaluations, and promote successful adoption of the GitLab platform. Coach and mentor team members while ensuring alignment with sales and product management.

Oversee a globally distributed engineering organization, set engineering strategy, drive operational excellence, and champion AI-native practices in a remote environment.

As Field CTO for the Public Sector at GitLab, act as a trusted advisor providing technical guidance on DevSecOps and security to public sector clients. Engage in pre-sales conversations, ensuring alignment of GitLab's offerings with clients' needs while also collaborating with internal teams for go-to-market strategy and technical content development.

As a Business Development Representative at GitLab, you'll prospect targeted accounts, generate meetings, collaborate with teams, and engage buyers for the AI-powered DevSecOps platform.

As a Commercial Account Executive at GitLab, you'll be responsible for driving sales strategies, enhancing developer productivity, and fostering strategic relationships with clients.

The Account Executive will manage the full sales process while building relationships with customers in the mid-market segment, guiding them in adopting GitLab's AI-enabled DevSecOps platform and ensuring pipeline accuracy.

The Strategic Account Executive will lead and manage accounts, conduct sales activities, and ensure successful product adoption, while collaborating with marketing and technical teams.

As a Staff Forward Deployed Engineer, lead technical initiatives for enterprise customers, guiding adoption of GitLab products while creating reusable solutions and addressing complex deployment challenges.

Sell GitLab's AI-powered DevSecOps platform to U.S. Federal Civilian agencies. Own strategic accounts end-to-end: prospecting, account planning, procurement navigation, solution positioning (FedRAMP-authorized), cross-functional deal execution, rollout, adoption, and expansion. Educate agencies on AI/agentic AI use cases and align technical capabilities to mission outcomes while collaborating with solutions architects, customer success, professional services, and partners.

Serve as a partner-facing Solutions Architect for GSIs in India, owning technical partner activation, building demos, reference architectures and workshops, advising on DevSecOps/CI/CD adoption, and collaborating with sales and product teams to drive partner-sourced revenue.

Lead and grow a Data Foundations engineering team building high-throughput, reliable data platforms. Drive architecture and delivery for ingestion, buffering, enrichment, replication, storage, and query layers (ClickHouse, CDC, event streaming), ensure operability across SaaS/Dedicated/Self-Managed/Cells deployments, hire and coach engineers, and collaborate cross-functionally to deliver customer-facing reporting and search capabilities.

Lead a team that helps prospects and customers understand GitLab's technical requirements. Guide strategy for technical evaluations and ensure high-performance team growth by enhancing technical sales leadership and operational scale.

Serve as a technical pre-sales trusted advisor for GitLab in the West region, leading technical discovery, solution design, POC/POV efforts, workshops, and value stream assessments. Collaborate with Account Executives to drive account strategy and platform adoption, advise on DevSecOps, CI/CD, security, and cloud practices, and relay customer feedback to Product and Engineering. Build long-term relationships, create reusable technical collateral, and continually deepen expertise in GitLab, AI, and cloud technologies to influence revenue growth and customer transformation.

Serve as a senior technical advisor for East-region customers: lead technical discovery, demos, proofs of value, and solution design; own complex technical evaluations; develop account-level adoption strategies; advise on DevSecOps, CI/CD, security, and cloud; mentor peers and relay field feedback to product and engineering.

Lead and scale GitLab's procurement function: build strategy, policies, vendor relationships, and procure-to-pay processes. Drive hyperscaler and strategic vendor negotiations, implement AI-first automation, define KPIs, partner with stakeholders and auditors, and develop a high-performing procurement team to support responsible growth and operational efficiency.