Sphere Entertainment Co. Logo

Sphere Entertainment Co.

Senior Manager Technical Support

Posted 3 Days Ago
Be an Early Applicant
In-Office
Burbank, CA, USA
113K-210K Annually
Senior level
In-Office
Burbank, CA, USA
113K-210K Annually
Senior level
Lead a team to design, implement, and support studio production infrastructure across on-prem and hybrid cloud. Collaborate with IT, engineering, and security to architect scalable solutions, automate deployments, evaluate production tools, and improve workflows for high-quality media production.
The summary above was generated by AI

Sphere Entertainment Co. is a leader in immersive experiences, technology and media. The Company includes Sphere, an experiential medium powered by advanced technologies. The first Sphere opened in Las Vegas, with a second venue planned for Abu Dhabi. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at www.sphereentertainmentco.com.

Who are we hiring?

Sphere is seeking a Manager, Studio Technical Support to lead the design, implementation, and operational support of infrastructure and technical systems that support studio production. This role partners closely with Corporate IT, engineering, security, and studio teams to develop scalable, efficient technical solutions that enable high-quality production outcomes. The ideal candidate combines deep technical expertise with hands-on leadership, translating business needs into practical solutions, optimizing workflows across the production pipeline, and guiding execution across complex cross-functional initiatives

What will you do?

  • Lead a team of engineers supporting studio infrastructure, production systems, and software deployments.
  • Partner with Corporate IT, Venue IT, Studio Technology, and Information Security teams to design and implement streamlined infrastructure and technical solutions supporting studio production initiatives.
  • Architect and implement scalable, efficient, and cost-effective infrastructure solutions across on-premises and hybrid cloud environments.
  • Collaborate with engineering teams and cloud partners to develop systems, workflows, and technical solutions that support production activities and improve operational efficiency.
  • Evaluate, recommend and help implement new technologies and projects aligned with studio technical project requirements.
  • Research and recommend products, platforms, and technical solutions based on studio project requirements and evolving production needs.
  • Partner with studio departments to understand workflow challenges and identify opportunities to improve production efficiency across the pipeline.
  • Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.  

What do you need to succeed?

  • 7+ years of experience supporting IT infrastructure and production within a film, television, or episodic post-production environment.
  • 2+ years of experience leading or managing technical teams or engineers.
  • Extensive experience designing, architecting, and maintaining infrastructure supporting complex file-based media production and post-production workflows.
  • Strong experience working in a studio environment and supporting technologies such as Nuke, Mistika, Scratch, DaVinci Resolve, Adobe Creative Cloud, Unreal Engine, Baselight, RV, Deadline, OpenCue, ShotGrid/Shotgun, Signiant, Aspera, Pixstor, Qumulo, or similar production and media transport technologies.
  • Strong experience supporting Windows and Linux operating systems.
  • Experience with software deployment and automation using Ansible.
  • Systems development and automation experience using Terraform, Python, PowerShell, Bash, or similar technologies.
  • Experience supporting remote workstation and connection workflows, including Leostream, HP Anyware, TGX, or NICE DCV.
  • Experience designing, building and supporting hybrid cloud solutions.
  • Experience adhering to TPN, PCI, and other data security standards.
  • Strong technical leadership with the ability to align teams, collaborate cross-functionally, and drive technical initiatives to completion.
  • Strong situational awareness and technical judgment to quickly identify, troubleshoot, and resolve issues in production environments.

This role requires a “production-minded” and customer centric work ethic helping to maintain the high level of quality associated with the MSG Sphere.

#LI-Onsite

Pay Range
$113,000$210,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.

Sphere Entertainment Co. Burbank, California, USA Office

3333 Empire Ave, Burbank, California, United States, 91504

Similar Jobs

25 Days Ago
In-Office
135K-160K Annually
Senior level
135K-160K Annually
Senior level
Biotech
The Senior Customer and Technical Support Manager leads global technical support, designs training programs, and enhances customer success by managing technical issues and ensuring effective communication with stakeholders.
Top Skills: Learning Management SystemsTechnical Support
35 Minutes Ago
In-Office
223K-281K Annually
Senior level
223K-281K Annually
Senior level
Artificial Intelligence • Hardware • Information Technology • Machine Learning
Lead the layout effort in designing and optimizing Memory, Logic, and Analog circuits, collaborating with teams to meet design requirements and improve performance while managing layout resources.
Top Skills: Circuit SimulationsDrcLayout Vs. Schematic (Lvs) VerificationSemiconductor Process FlowTape-Out Process
35 Minutes Ago
In-Office
177K-309K Annually
Senior level
177K-309K Annually
Senior level
Artificial Intelligence • Hardware • Information Technology • Machine Learning
As a Member of Technical Staff, design and implement high-performance memory solutions for AI, focusing on microarchitecture, performance, power, and reliability.
Top Skills: C/C++PythonSystemverilog

What you need to know about the Los Angeles Tech Scene

Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.

Key Facts About Los Angeles Tech

  • Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
  • Key Industries: Artificial intelligence, adtech, media, software, game development
  • Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
  • Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account