Senior Manager Talent Acquisition, People Team (00428)

Responsibilities Include:

• Talent Acquisition Strategy & Workforce Planning
• Build, optimize, document, and standardize scalable recruitment processes, policies, and systems for scalability and efficiency. 
• Establish best-in-class sourcing strategies to attract diverse and highly skilled talent. 
• Develop, implement, and execute a data-driven talent acquisition strategy aligned with PMA’s five-year business plan and workforce needs.
• Partner closely with hiring managers to understand staffing requirements, develop accurate job descriptions, maintain job description library in HRIS and ATS, define candidate profiles, and compliant job postings.
• Provide coaching and guidance to hiring managers on effective interviewing and selection techniques.
• Partner with leadership to develop internal mobility programs, career pathways, and succession planning strategies.
• Drive workforce planning, partnering with business leaders and hiring managers to forecast hiring needs and build proactive strategy and talent pipelines.
• Conduct ongoing market analysis to benchmark talent strategies against competitors and refine sourcing methods. 
• Communicate market trends and talent insights to leadership to support strategic workforce planning.
• Establish and refine OKRs, KPIs, and comprehensive recruitment metrics to track recruiting effectiveness, improve hiring outcomes, and continuously optimize processes.


• Process, Compliance & Operational Excellence
• Build, optimize, and implement an Applicant Tracking System (ATS) to streamline hiring operations, ensuring a cohesive talent strategy. 
• Design, document, and standardize end-to-end recruitment processes, ensuring efficiency, diversity, compliance, and a superior candidate experience.
• Ensure strict compliance with EEO, OFCCP, labor laws, and all other regulatory requirements in hiring practices.
• Develop interview frameworks, structured selection criteria, and hiring manager training to ensure fair, consistent, and legally compliant hiring practices.
• Maintain accurate records within the Applicant Tracking System (ATS), generating regular reports on recruitment progress and outcomes.
• Conduct regular audits and training to mitigate hiring risks and improve recruiter and hiring manager effectiveness.
• Track and analyze recruitment metrics to measure effectiveness, identify areas for improvement, and inform strategic hiring decisions.


• Leadership & Team Management
• Lead, mentor, and develop a high-performing recruitment team, ensuring alignment with business goals.
• Foster a culture of continuous improvement, innovation, and accountability within the Talent Acquisition team.
• Provide strategic guidance to executives and hiring managers, ensuring hiring decisions support long-term organizational success.
• Create structured training programs for leaders and recruiters to ensure consistency in talent acquisition best practices.


• Employer Branding & Candidate Experience
• Implement employer branding initiatives that position the company as an employer of choice within the professional services industry. 
• Strengthen PMA’s employer brand to attract high-quality talent through strategic marketing, social media presence, and industry engagement.
• Champion a best-in-class candidate and new hire experience, optimizing our ATS and HRIS systems, communication touchpoints, and internal processes. 
• Implement candidate experience feedback loops (e.g., post-interview surveys) to measure and enhance the hiring journey.
• Implement DEI (Diversity, Equity, and Inclusion) initiatives within the hiring process to build diverse and inclusive teams.
• Build standardized external documentation in compliance with hiring practices and internal strategies; internal playbooks, hiring manager toolkits, recruiter guides, job postings, job descriptions, and offer letters.
• Build and conduct detailed candidate assessments through interviews, behavioral assessments, and reference checks.
• Additional duties as assigned. 

Position Qualifications

• 10+ years of talent acquisition experience, Professional Services strong plus, with at least 5 years in a leadership role.
• Experience leading workforce planning, employer branding, and strategic hiring initiatives.
• Strong process orientation with demonstrated expertise in developing, optimizing, and documenting scalable recruitment workflows and best practices.
• Strong analytical and data-driven mindset, with the ability to leverage metrics for decision-making.
• Expertise in recruitment technology, ATS systems, and process automation.
• Deep understanding of DEI hiring strategies and compliance regulations.
• Excellent leadership, communication, and stakeholder management skills.