Senior Manager-Quality Engineering and Automation

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

Join Fortune 7 CVS Health as a Senior Manager-Quality Engineering & Automation to lead our organization's efforts to develop and drive strategic vision in establishing the CVS Digital team. The Senior Manager is responsible for defining, leading, and scaling enterprise-wide quality engineering practices across complex, distributed systems. This role will drive the strategy, design, and execution of end-to-end testing frameworks, ensuring high-quality, reliability, and scalable software delivery. The ideal candidate is a hands-on leader with deep expertise in test automation, CI/CD integration, quality engineering transformation, and cross-functional collaboration. They will lead high-performing teams, influence architecture and engineering practices, and champion a shift-left, automation-first quality mindset.

Key Responsibilities:

• End-to-End Testing
  • Define and execute the enterprise E2E testing and automation strategy aligned with business objectives.
  • Drive quality engineering transformation from traditional QA to modern automation-first practices.
  • Design and oversee robust E2E test frameworks covering UI, API, data, and integration layers.
  • Ensure comprehensive test coverage across complex microservices and distributed systems.
  • Establish best practices for test design, test data management, and environment strategies.
• Automation & Tooling
  • Lead the adoption and implementation of modern test automation tools, frameworks, and technologies.
  • Ensure automation is fully integrated into CI/CD pipelines to enable continuous testing.
  • Optimize automation coverage, stability, and execution time.
• Team Management & Development
  • Hire, coach, mentor, and retain top support talent.
  • Build career paths, training programs, and succession plans for team members.
  • Foster a culture of accountability, collaboration, and continuous learning.
• Quality Engineering Excellence
  • Promote shift-left and shift-right testing practices, including performance, security, and reliability testing.
  • Establish metrics (e.g., defect leakage, automation coverage, test execution efficiency) and continuously improve quality KPIs.
  • Drive adoption of AI/ML-enabled testing tools where applicable.
• Collaboration & Stakeholder Management
  • Partner closely with engineering, product, DevOps, and architecture teams.
  • Influence design decisions to improve testability, observability, and reliability.
  • Communicate testing strategy, progress, and risks to senior leadership.
• Governance & Compliance
  • Ensure testing practices comply with regulatory, data privacy, and security requirements.
  • Standardize QA processes, documentation, and governance across teams.

Required Qualifications:

• 5+ years of experience in software quality engineering and leadership/management role.
• Hands-on experience with test automation frameworks (e.g., Selenium, Cypress, Playwright, RestAssured, etc.).
• Strong expertise in end-to-end testing across UI, API, and backend systems.
• Strong knowledge of programming/scripting languages (e.g., Java, Python, JavaScript).
• Experience working with microservices architecture, cloud platforms (GCP, Azure, AWS), & distributed systems.
• Experience using GenAI/Automation tools and frameworks such as OpenAI, CoPilot, Gemini, Claude, MCP etc.
• Experience with performance testing, test data management, and environment orchestration.
• Solid understanding of Agile, DevOps, and modern SDLC practices.
• Demonstrated ability to lead large, distributed teams and deliver at scale.

Preferred Qualifications:

• Experience integrating automated testing into CI/CD pipelines (e.g., Jenkins, Azure DevOps, GitHub Actions).
• Experience implementing AI/ML-based test automation and self-healing frameworks.
• Exposure to observability tools (e.g., Splunk, Datadog, New Relic) for validation and monitoring.
• Knowledge of contract testing, service virtualization, and chaos engineering.
• Experience in healthcare, finance, enterprise SaaS, or highly regulated industries.
• Familiarity with containerization (Docker, Kubernetes) and cloud-native testing.
• Experience managing distributed or global support teams, including offshore.
• Strong track record of driving quality engineering transformation initiatives.

Education:

• Bachelor’s degree or equivalent work experience in Computer Science, Engineering, or related discipline.
• Certifications in testing (e.g., ISTQB), cloud platforms, or DevOps are a plus.

Leadership Competencies:

• Strategic thinking and execution excellence
• Strong communication and stakeholder influence
• Data-driven decision making
• Continuous improvement mindset
• Talent development and team building

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.