Senior Manager, Experiential Ops & Production

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. Our brands and properties division works with iconic brands and rights holders, supporting business growth through all marketing disciplines. We're a trusted partner to every major league, team and venue, building meaningful connections between brands, properties and fans.

Headquartered in Los Angeles, THE·TEAM's presence spans 28 countries and more than 70 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit THE.TEAM.

WHAT YOU'LL DO:

• Proven experience in technical event production, overseeing all aspects of fabrication, audiovisual, and logistics for live events, ensuring seamless execution across multiple venues and locations.
• Strong background in multi-use fabrication and set design, working with a variety of materials and structures for versatile event setups, while managing multi-stop tours with detailed planning for logistics and transportation.
• Experience in labor management, including coordinating teams of technicians, skilled laborers, and vendors, while also overseeing the safe operation of heavy equipment for events and installations.
• Vendor management: Oversee relationships with vendors across audio, lighting, staging, fabrication, graphics, digital technology, venues, and labor, ensuring timely delivery, installation, and adherence to THE·TEAM’s standards for sustainability, diversity, and quality control.
• Responsible for overseeing and managing various elements of large-scale projects from planning through execution, ensuring all aspects are meticulously organized and meet client expectations.
• Collaborate with account teams to ensure flawless project delivery, aligning with the client’s objectives, budget, and timeline.
• Execution: Oversee the execution of events, ensuring smooth day-of operations, managing decor, setup, staffing, and troubleshooting as necessary.
• Client interaction: Support the event director in managing client communication, offering updates and resolving concerns to ensure client satisfaction.
• Develop, manage, and reconcile project budgets of $500k+, ensuring projects stay within financial parameters and meet expected targets.
• Create and manage production schedules, run-of-show documents, and enforce deliverable dates critical to the success of the project.
• Build and maintain strong client relationships, ensuring all client needs are addressed promptly throughout the course of the project.
• Lead and guide the project team, providing leadership, communicating the project vision, and motivating team members to achieve goals while fostering a collaborative work environment.
• Promote a positive, team-oriented atmosphere, providing work direction, coaching, and professional development to staff, while establishing best practices for project management.
• Cultivate collaboration within the account team, identifying nuances and continuously evolving processes to ensure the team works effectively across integrated projects.
• Contribute to business development efforts, seeking new revenue opportunities with both existing and potential clients.

WHAT WE'RE LOOKING FOR:

• Minimum of a Bachelor’s Degree
• 4 – 7 years of relevant operations experience (preferably in experiential, sports, or entertainment fields)
• Ability to remain calm under pressure, manage multiple projects simultaneously, and meet deadlines
• Strong understanding of the experiential landscape with a proven ability to deliver projects from start to finish
• Confidence in presenting and communicating with senior clients, with the ability to craft complex, nuanced written communications for both internal and external outreach
• Ability to navigate challenging situations and influence stakeholders toward desired outcomes
• Comfortable working as an integral part of a team
• Continuously demonstrates a solution-oriented mindset
• Ability to inspire and lead team members, generating positive morale
• Ability to multitask, prioritize workloads, and coordinate effectively to meet deadlines
• Strong attention to detail and highly organized
• Thrive in a fast-paced environment with a ‘can-do’ attitude
• Agency experience preferred

Base salary range: $75-85K, plus bonus potential if applicable for role.
Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role.

What We Offer:

• Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.   
• Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones. 
• Parental Leave: We provide paid parental leave to support your family during important life events.  
• Retirement Plan: 401k plan including contribution matching.  
• Healthcare: Medical, dental, vision, FSA/HSA, life and disability coverage options.  
• Ancillary: Critical illness, identity protection, pet insurance, 529 plans and more 
• Commuter Benefits: Access support for travel and commuting needs, where available 

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.