Senior Manager, Corporate Development

Responsibilities

Strategic Program Development & Systems Architecture  

• Partner with the Director to develop and document internal workflows, CRM structures, and benefits procedures to launch and scale the corporate revenue program 

• Lead the beta phase of the corporate development program, testing and refining benefit structures and digital delivery systems based on real-time partner feedback  

• Collaborate extensively across museum departments, including Leadership, Curatorial, Marketing, Finance, Membership, and Visitor Services to ensure operational readiness 

• Work closely with the special events and catering teams to maximize earned revenue through corporate events and hospitality 

Relationship Management 

• Develop comprehensive proposals, working with partners to align museum initiatives with their CSR and ESG goals 

• Serve as the primary contact for a portfolio of corporate partners, strengthening relationships through consistent communication, high-touch hospitality, access, and VIP experiences 

• In partnership with Revenue & Engagement teams, support the execution of multi-channel activations pertaining to corporate across print, digital, and in-person experiences 

Renewals, Reporting, and Growth 

• Monitor and report on fundraising progress and adjust strategies as necessary to meet revenue goals 

• Provide data-driven reporting to partners that translates their support into measurable impact to drive renewals and deeper engagement 

• Align new fundraising opportunities with the museum's priorities and mission, pursuing growth opportunities by upselling memberships and refining programs based on partner feedback 

Qualifications

•     Bachelor’s degree in Business, Communications, Hospitality, or related field
•      Minimum of 5 years of experience in corporate engagement, account management, or strategic partnerships, with a proven track record in either private or nonprofit sectors
•       Proven ability to build new programs or operational workflows from the ground up, with a focus on iterative design and “B2B” (business-to-business) product delivery
•       Proven track record of managing high-profile partnerships, with specific experience executing experiential activations, hospitality programs, or multi-channel marketing campaigns
•       Demonstrated ability to build operational systems and infrastructure from the ground up, with the capacity to manage multiple deadlines and shifting priorities.
•       Exceptional communication, negotiation, and interpersonal skills, with a focus on executive-level communication and relationship management
•     Ability to use CRM tools (such as Tessitura) to track engagement, gather data, and communicate clear ROI to partners

Core Competencies

Analytical Rigor: Simplifies complex problems by using critical thinking to evaluate problems, gathering information, incorporating multiple perspectives, understanding causes, and identifying best-possible solutions. Invests time in planning, discovery, and reflection to drive better decisions and more efficient implementations. Adopts an audience-centric approach, understanding the needs of the audience and incorporating them, as appropriate, into the decision.  

Courageous Communication: Intentionally works well with others both on the team and cross functionally to achieve individual, team, department, or organizational goals. Values diverse input and working with others as a way to achieve the best output possible. 

Collaborative Excellence: Displays courage when handling difficult conversations and genuinely and intentionally communicates. Relays key messages effectively, targeted to specific audiences. Identifies others' communication styles and perspectives, adjusting language and approach accordingly. Employs active listening to understand, rather than reply. Asks for, integrates,and values feedback from team, peers, and leaders. 

Adaptive Resilience: Thrives and grows in a rapidly changing and complex environment. Displays flexibility, activates networks, and adopts a continuous growth mindset to learn from mistakes and bounce back from adversity.  

Inclusive Interaction: Actively contributes to an environment in which all employees feel a sense of belonging, valued for their differences and empowered to participate and contribute freely. 

Building Trust & Relationship Management  

• Accountable Ownership and clearly shares information and the "why" behind decisions.  

• Asks for and values the opinions of others. Displays empathy when listening.  

• Acknowledges when trust has been broken and focuses on rebuilding.  

• Relates comfortably with people across levels, functions, cultures, and geographies. Identifies interpersonal and group dynamics and reacts effectively.  

Accountable Ownership  

• Takes ownership of outcomes, positive or negative, without blaming others within the team or cross-functionally.  

• Recognizes when they are not approaching a situation with accountability but instead with a blame mindset.  

• Takes accountability for assigned tasks and executes on deliverables in a timely manner.  

Strategic Alignment & Execution  

• Contributes to the organization by understanding and aligning actions with the organization's goals, core functions, needs, and values.  

• Seeks out and incorporates multiple perspectives, experiences, and industry trends to develop a holistic perspective. Operationalizes ideas within the business model.  

• Displays critical thinking when faced with a challenge by asking probing questions and looking for connections.