The Senior Manager, Compliance & Operations will lead CRA workflows, manage audits, ensure compliance and risk management, and drive operational improvements as Spinwheel scales.
Senior Manager, Compliance & Operations – AI-Powered Fintech Platform (Remote)
Ensure Spinwheel scales responsibly, compliantly, and with audit-ready rigor as we accelerate growth.
Spinwheel is redefining how consumers access and act on financial data through AI-powered infrastructure. As we expand our partner base and prepare for the next stage of scale, we’re hiring a Senior Manager, Compliance & Operations to own the day-to-day mechanics of CRA operations, partner due diligence, and compliance program execution.
This is a high-impact leadership role, central to building trust with partners, clients, and regulators while enabling the company to scale from $15M to $30M ARR. You will design, manage, and optimize the operational foundation that supports 2–3× growth without added risk.
You’ll report directly to senior leadership and manage the Compliance & Operations Analyst as the team expands.What You’ll Own
Compliance & Regulatory Operations
Ensure Spinwheel scales responsibly, compliantly, and with audit-ready rigor as we accelerate growth.
Spinwheel is redefining how consumers access and act on financial data through AI-powered infrastructure. As we expand our partner base and prepare for the next stage of scale, we’re hiring a Senior Manager, Compliance & Operations to own the day-to-day mechanics of CRA operations, partner due diligence, and compliance program execution.
This is a high-impact leadership role, central to building trust with partners, clients, and regulators while enabling the company to scale from $15M to $30M ARR. You will design, manage, and optimize the operational foundation that supports 2–3× growth without added risk.
You’ll report directly to senior leadership and manage the Compliance & Operations Analyst as the team expands.What You’ll Own
Compliance & Regulatory Operations
- Own end-to-end CRA workflows, including access, deletion, dispute, and data requests.
- Lead client due diligence processes and partner assessments.
- Define, measure, and enforce SLAs to deliver predictable, audit-ready execution.
- Coordinate all audit cycles, including SOC 2 and partner audits, ensuring evidence quality and timely remediation.
- Maintain compliance tooling, evidence repositories, and documentation.
- Oversee audit preparedness across controls, processes, and cross-functional teams.
- Partner with Compliance & Risk Program Manager to ensure operational alignment on control coverage.
- Execute mitigations across functions and ensure risk treatments are delivered on schedule.
- Maintain visibility into compliance and operational risk posture.
- Support risk register updates, issue tracking, and trend analysis.
- Oversee support protocols, escalation processes, and SLA adherence.
- Analyze operational issues to identify root causes and systemic gaps.
- Ensure client-facing teams get rapid, compliant, well-documented responses.
- Define operational tooling and automation needs; work with cross-functional teams to implement solutions.
- Improve dashboards, workflow systems, and data accuracy for compliance and partner operations.
- Build the operational infrastructure required for 2–3× client and partner volume.
- Identify and prioritize process gaps across CRA, due diligence, and partner workflows.
- Drive improvements that materially reduce risk, increase efficiency, or strengthen audit readiness.
- Implement scalable, repeatable SOPs to replace ad-hoc processes.
- Have 6–10+ years of experience in compliance operations, fintech operations, risk management, or similar roles.
- Have experience supporting SOC 2, regulatory audits, partner audits, or financial data governance programs.
- Are highly organized, detail-oriented, and able to build structure in fast-moving environments.
- Have a track record of improving operational efficiency through tooling or automation.
- Excel at cross-functional collaboration with product, engineering, legal, and GTM teams.
- Are comfortable managing, coaching, and developing junior team members.
- Thrive in a high-growth, high-accountability startup environment.
- SLA compliance, high partner satisfaction, and predictable CRA execution.
- Audit pass rates and strong evidence management discipline.
- Improved efficiency, reflected in reduced friction and fewer operational errors.
- Increased automation and operational tooling adoption across compliance workflows.
- Clear visibility into compliance health, risk posture, and operational performance.
- Scalable processes that support 2–3× partner and client growth without additional risk.
- Location: Remote (U.S. time zones preferred)
- Team: Reports to senior leadership; manages the Compliance & Operations Analyst
- Compensation: $150k–$157k salary range (per org planning)
- Culture: Fast-moving, AI-native, highly collaborative, and mission-driven
Top Skills
Automation Systems
Compliance Tooling
Similar Jobs
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
Drive the development of AI-powered digital workers for supply chain operations by defining product strategy, managing product lifecycle, and engaging with customers to optimize AI adoption.
Top Skills:
Ai/MlApi DesignCursor.AiPythonSQL
Aerospace • Artificial Intelligence • Computer Vision • Software • Analytics • Defense • Big Data Analytics
The Senior Account Executive will drive new business and expand existing partnerships within the U.S. Air Force, using strong sales skills and deep federal sales acumen.
Top Skills:
AnalyticsGeospatial SolutionsSoftware
Aerospace • Artificial Intelligence • Computer Vision • Software • Analytics • Defense • Big Data Analytics
Lead expansion within DHS by identifying new opportunities, building relationships, and closing multimillion-dollar contracts for geospatial intelligence solutions. Manage proposals and partner with DHS components to enhance operations.
Top Skills:
Salesforce
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
