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Airwallex

Senior Manager, Growth Strategy & Operations (Singapore-based)

Reposted Yesterday
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In-Office
London, England
Senior level
In-Office
London, England
Senior level
Lead development and delivery of Airwallex's growth strategy in Singapore. Own growth dashboards and business reviews, map self-serve and product adoption journeys, define ICP and value propositions, run customer segmentation and competitor tracking, and partner with commercial, marketing, and regional strategy teams to drive measurable growth initiatives.
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About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

 
Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero‑to‑one ideas into real products, and you “get stuff done” end-to-end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

 
About the team

Growth & Revenue Systems in Strategy & Operations is a new team focused on driving experimentation across marketing, sales, and product to accelerate growth, and innovating on core revenue systems (CRM, Marketing automation) to maximise effectiveness of our teams. We are a mixed group of colleagues spanning commercial, engineering, data, and marketing passionate about driving rapid impact. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale.

What you’ll do

We are seeking a (Senior) Growth Manager to work with the Head of Growth to develop and deliver Airwallex’s Growth strategy. In this role, you will shape the global growth playbook. You'll own the growth dashboard, partner with commercial leaders and Growth verticals, and map the self-serve and product adoption journeys to unlock measurable wins across markets.

This role is based in Singapore.

Responsibilities:
  • Own the growth dashboard and business reviews - partner with regional commercial teams and other Growth verticals to drive clarity and action.

  • Map regional growth levers with a deep understanding of self-serve/SME/product adoption journeys - define ICP, value propositions, growth initiatives, and success metrics with regional Strategy & Operations and SME leads.

  • Run customer segmentation and ICP (global and regional) with Revenue Strategy & Operations (global/regional) to inform strategy, and Marketing to inform targeting and messaging.

  • Track the regional competitor landscape in Growth space - convert insights into concrete adaptations across campaigns, content, and lifecycle messaging.

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:
  • 6 to 9+ years of work experience in corporate or revenue/sales strategy, operations or a commercially focused role.

  • Proven ability to identify and execute on strategic opportunities and process improvements.

  • Detail-oriented with strong organisational and project management skills.

  • Demonstrated experience in independently driving projects whilst navigating ambiguity.

  • Excellent interpersonal and communication skills, with the ability to influence and motivate others effectively across teams.

  • Experience in fast-paced environments, preferably within a startup or scale-up.

  • Bachelor’s degree.

Preferred qualifications:
  • Previous work experience in a top-tier management consulting firm or fintech.

  • Experience running value-based transformations in growth work streams.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

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