Senior Global Sourcing Operations Coordinator

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we've grown into a global community—with a thriving e-commerce business, multiple catalogs, over 50 stores, a peerless national sales force, plus international offices that support our preeminent supply chain division. But today we're working better, smarter and faster than ever—and setting our sights even higher. We're building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency and ensure the best tools for the best work. Most importantly, we continue to invest in a diverse team of inquisitive top talent who fuel each other's passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth. 

At Lakeshore, everything we make starts with a simple goal: give educators and families the tools to help children thrive. As a Senior Global Sourcing Operations Coordinator, you'll be at the center of the action — keeping the day-to-day moving so our sourcing team can focus on building the products that end up in classrooms and homes across the country. You'll manage a wide range of operational and administrative work, from coordinating projects and handling sample logistics to maintaining documentation and resolving incoming requests. If you're someone who loves bringing order to complexity and takes pride in doing the details right, this role was built for you. 

A day on the job looks like this: 

• Keep the sourcing team organized and on track by scheduling meetings, preparing materials, capturing action items, and maintaining accurate project documentation and departmental records. 
• Own sample operations end to end — processing orders in SAP and third-party systems, coordinating domestic and international FedEx shipments, tracking inventory, and resolving delays so product samples reach the right people on time. 
• Support assigned departmental projects by maintaining trackers, following up on deliverables, monitoring progress against timelines, and escalating issues or scope changes to your manager when needed. 
• Manage shared inboxes and request channels, investigating and resolving incoming operational questions and routing complex issues to the right stakeholders with full documentation. 
• Draft clear, accurate communications — including mass emails, process updates, and department announcements — to keep internal and external partners informed. 
• Pull data, build ad hoc reports, and help maintain SOPs and process reference materials so the team always has reliable, up-to-date information to work from. 

Got the skills and experience? Here’s what we’re looking for:

Required: 

• 3–5 years of experience in operations coordination, administrative support, or a similar role 
• Associate degree or equivalent experience
• Proficiency in Microsoft Office Suite, with solid Excel skills (pivot tables, VLOOKUP/XLOOKUP) and comfort working in SharePoint, Teams, and Outlook 
• Experience managing competing priorities, meeting deadlines, and keeping detailed records in a fast-paced environment 
• Clear, confident written communication skills — you can tailor a message for different audiences and make complex information easy to understand 
• Ability to work onsite full-time at our Carson, CA headquarters. 

Preferred: 

• Bachelor's degree in Business Administration or a related field 
• Experience with ERP systems such as SAP 
• Familiarity with shipping and logistics platforms, including FedEx tools and shipment tracking 
• Experience with project tracking tools such as Wrike or similar task management platforms 
• Exposure to business intelligence or reporting tools such as Qlik Cloud 

What sets you apart: 

• You notice when a process could work better and bring a concrete suggestion — not just a complaint — to your manager 
• You follow up without being asked, because you know a task isn't done until it's confirmed closed 
• You adjust quickly when priorities shift and keep your work quality steady under pressure 
• You ask good questions when something is unclear rather than guessing your way through it 

And here’s our end of the bargain! 

At Lakeshore, we pay local market wages for employees that reside within Los Angeles and Orange Counties.

For this position, new employees joining Lakeshore who live within Los Angeles and Orange Counties are typically brought into the organization at a hourly rate between $22.36-30.05/hour depending on relevant experience & skillset.

This range is indicative of projected hiring range. The annual base compensation will take into account each candidate's relevant experience, location, and skillset.

• Bonus eligible
• Paid leave for new parents to support work/life balance and family bonding
• Excellent medical/dental and vision coverage—EPO, PPO and HSA
• 401(k) retirement plan with company contribution (because you will retire someday)
• Flexible benefits—choose what you like, ignore the rest
• On-site preschool for our employees’ children
• On-site employee gym for all levels/fitness needs
• Generous employee discount
• Casual dress…and we really mean it

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this spectacular group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning. To help maintain this high bar for success, we’re constantly on the lookout for people to join us. So if you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you. 
 
To learn more about Lakeshore, visit www.lakeshorelearning.com/careers 
 
Equal Employment Opportunity Policy
People are selected to become members of the Lakeshore family based on skill, merit and mind-boggling talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, alienage, AIDS or AIDS-related complex status, genetic information, predisposition or carrier status, status as a victim of domestic violence, physical or mental disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

To learn about how we collect and use Applicant information, please visit our Employee/Applicant Privacy Policy.

Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees.

Some of the recruiting platforms and tools Lakeshore uses rely on artificial intelligence to help identify potential candidates. The people at Lakeshore review candidates and make all hiring decisions.

Please see the E-Verify Participation Poster and Know Your Rights Poster in English and Spanish for more information. INDRLL1