Senior Director, Enterprise Systems

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder.

Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

As part of our interview process, we request that candidates have their cameras on during video interviews. This helps foster meaningful conversation and allows us to create an experience that closely resembles our standard working environment. Certain interview steps may take place by phone. For remote roles, and at our discretion, candidates may be asked to participate in an on-site interview as part of the final stages of the process.

We understand there may be occasional circumstances requiring accommodation and are happy to discuss them as needed. Your recruiter will be able to clarify expectations and answer any questions you have.

We’re transforming the collecting experience with technology that brings authentication, grading, and trading into the modern era. Our products are equalizing the playing field by providing tools that make complex research analytics — including pricing, scarcity reports, and historic sales data — accessible to every collector, old or new. Our engineering mission is to democratize technology while promoting innovation, collaboration, and continuous learning throughout the organization. We're seeking engineers to utilize advanced technology in agile settings, with a focus on improving the customer experience for every collector.

We are seeking a Senior Director, Enterprise Systems to lead the strategy, execution, and operational excellence of our enterprise technology stack. This role owns the full portfolio of business systems—including ERP, CRM, procurement, and financial satellites—as well as Corporate IT. You will report directly to the CTO and lead a team of 20+ across multiple functions and work out of the office from our Santa Ana, CA or Jersey City, NJ location. Hybrid candidates will also be considered, this will be discussed further during the recruiting process.

What You’ll Do:

• Enterprise Systems Leadership: Lead the NetSuite ERP program end-to-end (migration, integrations, stabilization). Lead the design, deployment, and integration of all enterprise systems such as HRIS, Salesforce, Customer Support, etc ensuring they are performant, compliant, and aligned with business goals.

• IT Operations Leadership: Drive the vision and roadmap for global IT operations, including network infrastructure, end-user support, SaaS systems administration, identity management, automation, productivity and endpoint security.

• Vendor & SaaS Management: Oversee third-party relationships for IT infrastructure and enterprise software providers. Manage contracts, SLAs, and IT asset procurement for cost tracking, optimization and innovation.

• Own financial back-office systems (Coupa, Blackline, Adaptive): Lead IPO-readiness and public-company controls maturity across enterprise systems, SOX, financial controls, and audit support in partnership with Finance, Security, and external auditors.

• Team Development/Management: Lead and empower managers, mentor senior talent, and influence cross-functional leaders to drive organizational alignment and high-impact execution.

• Lead and champion AI/ML driven initiatives to accelerate innovation and business outcomes.

Who You Are:

• 10+ years of experience in enterprise systems, IT, or business applications leadership

• Proven track record delivering ERP implementations (NetSuite strongly preferred)

• Experience leading teams of 20+ across multiple functions (systems engineering, IT support, ERP, business analysis)

• Deep expertise in financial systems and back-office integrations

• Strong cross-functional leadership—able to partner effectively with Finance, Legal, People, and Operations

• Excellent communication skills with the ability to translate technical concepts for executive audiences

• Experience with SOX compliance, financial controls, and audit requirements 

• Strong capability to mentor teams on AI/ML adoption and innovation

Salary Range: 

The salary range for this position is $215,800 - $304,200. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details.

Reasons To Join Us:

• Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision

• Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits

• 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals

• Vacation: All salaried employees are eligible for flexible time-off

• Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays

• Employee Discounts: Employees receive discounts on select grading services for approved submissions

• Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs

• Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities

• The Future of Tech: Opportunities for Innovation & Growth- Tech blog

Candidates must be authorized to work in the United States.

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Collectors uses e-Verify to validate your ability to work legally in the United States.

We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to [email protected].

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.

If you require an accommodation to apply or interview with us due to a disability or special need, please email [email protected].

U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.

If you are based in California, you can read information for California residents here.