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Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Lead the strategy and operations of Collectors' financial systems, managing projects across NetSuite, Workday, Salesforce, and Adaptive Insights, while enhancing processes and ensuring compliance.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The Claims Representative assists customers in navigating claims for damaged or lost collectibles, ensuring accurate communication and timely updates.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The Customer Care Manager leads the customer service strategy for the PSA Vault division, managing representatives and driving operational improvements while enhancing customer satisfaction.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Temporary 6-month role handling incoming credit card chargebacks for US and Canada. Research disputes, provide documentation to card networks, accept valid claims, scan/save records, communicate with customers and internal teams, and assist month-end reconciliation.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Lead the Claims team managing end-to-end claims operations, adjudication, forecasting, KPIs, compliance, and underwriter relationships. Drive staffing, process improvement, cross-functional projects, negotiations, and data-driven decision-making to ensure timely, accurate claim resolution and informed coverage strategy.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Oversee global maintenance teams, ensuring technical health of operational facilities. Implement strategies for maintenance, safety, and compliance while mentoring staff and supporting continuous improvement initiatives.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The Customer Care Representative will provide excellent customer support via phone, email, social media, and Live Chat while resolving inquiries and complaints related to collectibles. The role includes selling memberships and supplies, researching issues, and participating in call campaigns.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The Workplace Experience Associate will manage reception duties, oversee the cleanliness of shared areas, assist with administrative tasks, support the Workplace Team, and ensure a high-quality visitor experience.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The Client Services Associate provides customer support at drop-off orders, resolves issues, and ensures smooth order processing while traveling frequently for events.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The Strategic Finance Program Manager will oversee finance-related programs, lead M&A diligence and integration, and ensure effective financial reporting and controls while managing cross-functional collaboration across departments.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As a PSA Hobby Concierge Lead, you'll lead a team focused on customer care in hobby shops, train employees, enhance customer experience, and manage marketing initiatives.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Lead and mentor a PSA Customer Care team handling high-priority phone, email, chat, social media, and message board inquiries. Resolve escalations, meet call metrics, delegate tasks, provide office support, and ensure excellent customer service while working onsite in Santa Ana, CA.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
Lead the strategy and execution of customer-facing service operations at PCGS, overseeing customer care, events, and ensuring exceptional support for collectors and dealers. Drive process improvements and develop metrics to enhance customer experience.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The Pricing Results Specialist reviews, adjusts market pricing for card submissions, communicates with staff and supports pricing resources while maintaining accuracy and productivity.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The Ops Associate will manage tasks such as item processing, quality control, shipping, and communication with various departments. Responsibilities also include handling valuable merchandise with care and accuracy.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
As an Analytics Manager in Growth, you'll lead reporting and insights on customer activation, conduct analyses to optimize customer experiences, collaborate with teams for key metrics, and manage growth initiatives.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The Director of Finance & Strategy will partner with leadership to enhance financial understanding, drive growth, oversee FP&A processes, and manage team priorities while developing executive presentations.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The Head of Communications will establish and lead the communications function, ensuring a cohesive narrative and supporting executive leadership in high-visibility environments.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The Senior Manager, Continuous Improvement will lead initiatives to enhance operational efficiency, reduce waste, and foster a culture of continuous improvement through Lean, Six Sigma, and Kaizen methodologies.
Consumer Web • eCommerce • Machine Learning • Software • Sports • Analytics
The Customer Relations Specialist handles customer queries, resolves issues, maintains accounts, and collaborates with other departments for solutions.
