Jobs at Collectors

Lead and scale People Operations for a global, multi-brand workforce of 3,000+ employees. Build HR systems, policies, compliance, and vendor ecosystems; drive automation and data-driven HR processes; partner on headcount planning, M&A integrations, global mobility, and lifecycle programs (onboarding, offboarding, talent acquisition ops). Manage a People Ops team and cross-functional projects to ensure consistent, compliant employee experiences across brands and geographies.

Drive the evolution and management of high-volume recruiting, optimizing processes and systems to support 500+ annual hires across multiple domains, while collaborating with senior leadership.

Inspect and evaluate collectibles (cards, coins, memorabilia) for quality and authenticity, document findings, follow grading standards, and support throughput in the grading facility. Temporary role focused on consistent, detail-oriented quality checks and recordkeeping to meet company standards.

The Pricing Results Specialist reviews, adjusts market pricing for card submissions, communicates with staff and supports pricing resources while maintaining accuracy and productivity.

Lead and mentor a PSA Customer Care team handling high-priority phone, email, chat, social media, and message board inquiries. Resolve escalations, meet call metrics, delegate tasks, provide office support, and ensure excellent customer service while working onsite in Santa Ana, CA.

Lead the strategy and execution of customer-facing service operations at PCGS, overseeing customer care, events, and ensuring exceptional support for collectors and dealers. Drive process improvements and develop metrics to enhance customer experience.

Handle customer claims for damaged or lost collectibles by reviewing and processing payment requests, drafting settlement agreements, maintaining insurance logs and records, providing status updates, and coordinating with internal stakeholders via phone and email.

Operate the company's treasury as the first dedicated treasury professional: manage daily cash, global liquidity, short-term investments, FX hedging, banking relationships, and credit facility administration. Build forecasts, administer covenant compliance and lender reporting, implement treasury systems and controls, partner with Accounting/Tax/FP&A, and support M&A integrations and capital structure analysis.

As an Analytics Manager in Growth, you'll lead reporting and insights on customer activation, conduct analyses to optimize customer experiences, collaborate with teams for key metrics, and manage growth initiatives.

The Director of Finance & Strategy will partner with leadership to enhance financial understanding, drive growth, oversee FP&A processes, and manage team priorities while developing executive presentations.

The Continuous Improvement Specialist II drives operational excellence through process analysis, improvement initiatives, and data analysis, while collaborating with teams to enhance performance.

The Customer Relations Specialist handles customer queries, resolves issues, maintains accounts, and collaborates with other departments for solutions.

Photograph and image coins to exacting industry and client standards using studio lighting and specialized photographic techniques. Follow in-house processes, collaborate with a small team, and deliver high-quality images while handling valuable items carefully. Occasional domestic travel may be required.

Provide multi-channel customer support for PSA Vault and eBay teams, resolving inquiries via phone, email, social media, Live Chat, and message boards. Sell memberships and supplies, perform outbound follow-ups and trade-show support, meet contact-center metrics, and provide general office support onsite at Santa Ana headquarters.

Senior HR leader partnering with Operations to set people strategy, lead a team of HRBPs, and drive organizational design, workforce planning, employee relations, and change management across multiple sites. Uses people data to improve retention, engagement, performance, and supports site launches, integrations, and large-scale operational changes.

The Client Services Associate provides customer support at drop-off orders, resolves issues, and ensures smooth order processing while traveling frequently for events.

As an Order Processor, you will handle mail processing, item verification, packaging orders, and ensure order correctness in a fast-paced environment.

The Raw AG Authenticator will authenticate and evaluate trading cards, maintain production goals, improve skills, and share knowledge with the team. Candidates should have 1-3 years of relevant experience in grading or card authentication.

The Asset Protection Investigator ensures safety and protects assets by conducting investigations, analyzing data, collaborating with law enforcement, and developing procedural improvements to mitigate theft risks.

The Processor I will accurately itemize packages, manage inventory, assist with submissions, and handle customer communication while supporting various operational tasks.