Senior DevOps Engineer

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.
Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.

• We invented the cyber ratings industry in 2011
• Over 3500 customers trust Bitsight
• Over 600 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote

Bitsight is the global leader in cyber risk intelligence, leveraging advanced AI to empower organizations with precise insights derived from the industry’s most extensive external cybersecurity dataset. From security operations and governance teams to executive boardrooms, Bitsight provides the unified intelligence backbone required for confidently managing cyber risk and addressing exposures before they impact performance.

We are looking for an experienced, highly adaptable team player to join our multicultural DevOps team. In this role, you will be part of our Platform Engineering function, which is dedicated to streamlining and automating development and operations processes to ensure faster, more efficient, and more reliable software delivery. Development and DevOps are viewed as one engineering team at Bitsight, there are no silos, and we work together to deliver business value.

What You'll Do:

As a Senior DevOps Engineer, you will be expected to act as a technical reference and strategic leader for the team. Your responsibilities will include:

• Infrastructure & Operations: Operate, scale, and troubleshoot BitSight’s SaaS cloud infrastructure with a focus on reliability, efficiency, and security. Provide occasional off-shift availability for production issues or maintenance.
• System Design & Problem Solving: Tackle complex, system-level designs that affect multiple components, while proactively anticipating localized performance and scalability issues before they arise.
• AI Enablement & Automation: Pioneer self-optimizing infrastructure systems and leverage AI to accelerate feature delivery. Ensure operational quality by treating AI-assisted infrastructure automation as a strict systems challenge that requires manual and staging validation before production deployment. Actively manage the costs and ROI of AI-driven systems.
• Collaboration & Impact: Act as an enabler of team efficiency by breaking down complex problems into optimized parallel work streams. Propose creative solutions, lead design-level discussions, and provide technical advice that impacts multiple teams.
• Leadership & Mentorship: Drive the organizational best practices for infrastructure, advocate for high-quality documentation, and mentor early-stage senior engineers on system design.

What You'll Need:

• Proven experience as a DevOps/Operations engineer in a SaaS environment.
• Extensive experience with Linux systems (Ubuntu/Debian/CentOS preferred) and general automation scripting (Bash/Python).
• Deep experience with container technologies (Docker, Kubernetes) and major Cloud providers (e.g., AWS, Google Cloud, Azure).
• Strong expertise with infrastructure-as-code (IaC) principles and tools, such as Terraform.
• Demonstrated fluency in leveraging AI tools to accelerate infrastructure delivery, coupled with a strong understanding of how to safely validate, govern, and measure the ROI of AI-assisted automation.
• Strategic thinking capabilities, able to deeply understand the customer's "job to be done" and gather empirical data to guide your decision-making.
• Demonstrated bias for action on tough calls, accountability, and the ability to proactively communicate project status, risks, and milestones to all stakeholders.
• A well-organized, team-oriented individual with excellent communication skills in English (both written and spoken).

Preferred Skills:

• Familiarity with CI/CD tools (Jenkins, Gitlab) and Configuration Management (Chef, Ansible).
• Experience with advanced Observability, Monitoring, and Logging stacks (Prometheus, Grafana, JSM, Datadog, SumoLogic, ELK, Groundcover).
• Strong understanding of network engineering and security principles (Internet protocols, firewalls, routing, etc.).

Additional Information for US-Based Applicants:

Bitsight is committed to full pay transparency in accordance with applicable state and local pay transparency laws. The compensation elements outlined below represent a good-faith estimate effective as of the date of this posting and may be modified in the future. The total rewards package for this position includes:

Belonging & Inclusion. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.

Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read.  Even if you don’t feel that you meet every single requirement, we still encourage you to apply.  We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.

Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

This role uses AI-assisted transcription during the interview process. All hiring decisions are made by our recruitment team.

Additional Information for United States of America Applicants:

Bitsight is committed to compliance with all fair employment practices regarding citizenship and immigration status.

Bitsight will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Qualified applicants with criminal histories will be considered for employment consistent with applicable law.

This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.

The anticipated hiring base salary range for this position is US$135,000 to $150,000 annually for US-based employees.  This range reflects the minimum and maximum target for new hire salaries for the position across all US locations, is based on a full-time work schedule, and is Bitsight’s good faith estimate as of the date of this posting.  Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
In addition to base salary, this role is eligible for participation in a bonus or commission plan and an equity grant.  Bitsight also offers a competitive benefits package, including but not but limited to medical, dental, and vision insurance; paid parental leave; flexible time off; a 401(k) plan with employee and company contribution opportunities; life and disability insurance; and tuition reimbursement.