At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance (JP Morgan Chase, Intuit, Charles Schwab, PayPal), healthcare (Aya, Headspace), consumer goods (Keen, Verizon, Target, Northface), and tech (Google, Amazon, Facebook, Meta, Spotify, AirBnB). Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us.
We’re looking for smart and driven DevOps Engineers to help scale our platform. You have experience with AWS infrastructure and beyond and have seen a couple (or more) different ways to do it. You are fully bought into IaC (Infrastructure as Code), have used one of the popular tools (Terraform, CloudFormation, etc), and are excited to help us evolve our infrastructure automation.
You have a product mindset and have a history of working with application developers, Quality Engineers, and Security & Compliance teams to understand their needs, prioritize them, and deliver DevOps solutions that address those. You use AI coding tools daily, and like everything else you ship, you trust the output only as far as you've verified it. You are also data driven and use metrics to drive your decisions.
You are capable of juggling many tasks involving future projects, support requests, and SRE duties — including being a primary responder to production incidents, since compliance limits production access on many systems to DevOps.
Our team is growing but we’re not a big company. We work collaboratively, move fast (we deploy to production many times a day), and we value technical quality. If you are excited about the challenge of building a platform that powers an incredible product while working alongside a great engineering team, we’d love to hear from you!
the jobwhat you will do- Be an active member of the DevOps team
- Work with a product mindset where the rest of Engineering are your customers
- Collaborate with teammates to continuously improve the ways you and your team work
- Design & implement DevOps solutions using a modern toolset
- Use metrics and data to drive communication and decisions
- Be responsible for the platform stability and help inform application architecture decisions in that context
- Actively partner with AppEng to support production incidents
- Deliver platform changes in an iterative way and with no downtime
- Work with the Principal DevOps Engineer, VP of Compliance, and Chief Architect on defining & adopting security best practices & solutions
- Be a part of our on-call rotation
- 4-6 years experience in any engineering role
- At least 2 years of experience in a DevOps engineer role specifically
- Expertise with designing, creating, and managing AWS infrastructure
- Expertise with using IaC tools (Terraform, CloudFormation, Ansible, etc) to manage cloud infrastructure
- Experience using AI coding tools to improve ops automation without compromising security or reliability
- Experience with Linux, shell scripting, and a scripting language
- Experience with modern tools like Docker, GitHub, CircleCI/RWX, etc
- Understanding of how DevOps design influences, enables, and constrains application architecture and SDLC
- Experience with observability tools (logs, metrics, tracing), troubleshooting, monitoring, and alarming
- Solid understanding of security principles and how to design with security-first approach
This position is open to candidates who are legally authorized to work in the United States and who will be located in the US by their start date.
- A strong and competitive compensation package with a built-in bonus and equity program.
- An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 15 company holidays, 12 weeks of paid parental leave, 401k match, and much more.
- An education stipend to support your growth & development, and a remote work stipend.
- A company that is open and transparent with our team. You will know what is happening and why it matters.
Location Flexibility: Dscout is proud to support a remote-first workforce and enable employees to work from almost anywhere. At this time, however, we are unable to hire in the following locations: Montana, Hawaii, Alaska, and Washington DC.
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