Senior Demand Planner

This role owns end-to-end demand and supply planning for device programs, including procurement forecasting, repair/remanufacturing planning, and planning data integrity. You will partner closely with actuarial, finance, operations, and IT teams to deliver accurate forecasts, maintain planning systems, and enable data-driven decision-making across the organization.

What will be my duties and responsibilities in this job?

• Develop and maintain device demand, supply, and procurement forecasts across all clients (including CPO solutions)
• Partner with actuarial teams to refine claims forecasts and improve forecast accuracy
• Produce repair/remanufacturing candidate forecasts to support service programs
• Contribute to financial re-forecasting (device mix assumptions, variance tracking, biweekly updates)
• Manage and maintain planning data, including inventory, pipeline, device lifecycle, and migration matrices
• Deliver reporting on inventory (on-hand, WIP, open POs) and planning performance
• Communicate supply chain impacts to forecasting and financial stakeholders
• Own planning tool accuracy, performance, and continuous improvement
• Develop and maintain documentation, controls, and governance standards
• Support system enhancements, migrations, and integrations (including order management systems)
• Monitor workflows and implement process improvements to drive efficiency
• Partner with IT and business teams to ensure system reliability, data integrity, and compliance
• Support client-specific procurement projections and operational planning needs
• Develop training materials and enable adoption of planning tools across teams
• Establish and monitor control frameworks, audits, and escalation paths for planning data and systems
• Ensure business continuity, security compliance, and operational standards are upheld

What are the requirements needed for this position?

• Bachelor’s degree in Supply Chain, Engineering, Business, Finance, or related field
• 10+ years of supply chain planning, forecasting, or operations experience
• Advanced SQL and Excel skills (data modeling, analysis, reporting)
• Strong cross-functional communication and stakeholder management skills
• Ability to thrive in a fast-paced, high-volume environment and manage competing priorities

What other skills/experience would be helpful to have?

• CPIM or other supply chain certification
• Experience with BI tools (Tableau, Power BI)
• Experience with forecasting/planning systems (e.g., ACPC or similar platforms)

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Pay Range:

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
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For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

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Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

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