Similar Jobs
Fitness • Hardware • Healthtech • Sports • Wearables
Lead the launch and daily operations of WHOOP Qatar, managing a 12-hour/7-day retail and experiential center. Hire, train, and schedule staff; drive membership and retail sales; maintain premium brand standards; oversee merchandising, inventory, reporting, and cross-functional alignment to ensure exceptional member experiences.
Top Skills:
Ai Tools
Fitness • Hardware • Healthtech • Sports • Wearables
Lead brand marketing for WHOOP in the GCC, overseeing regional strategies and executing integrated campaigns while fostering key partnerships to enhance brand visibility and engagement.
Top Skills:
Ai Tools
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Lead end-to-end delivery of IT and digital projects for financial services clients, managing scope, timelines, budgets, risks, governance and stakeholder engagement, while supporting change, adoption, and continuous improvement across programmes.
Top Skills:
AgileData PlatformsDigital PlatformsEnterprise PlatformsHybrid DeliveryWaterfall
Job Description SummaryThe Senior Customer Support Engineer will lead complex, customer-facing technical engagements by partnering with customers and cross-functional internal teams to diagnose issues, drive root-cause investigations, implement corrective actions, and develop proactive risk mitigation strategies across the Power Systems Balance of Plant portfolio, including Steam Turbine, Gas Turbine, and Electrical systems.Job Description
Roles and Responsibilities
- Respond to internal and external customer requests for technical issue resolution, using technical product knowledge and analytical skills while adhering to sound engineering principles, standards, practices, procedures. Escalate issues as required, acting as the liaison between field and design engineering to drive specific technical resolution and to help engineering identify, drive corrective actions.
- Plan and provide engineering technical oversight to the Contractual Services and Field Services teams during planned outages to meet reliability and availability goals.
- Establish and maintain relationships with customers to make customer technical issues/requirements understood and addressed in a timely manner.
- Lead and program manage root cause analysis/investigation activities for product technical issues. Interface with Product Service, System and Design Engineering teams, providing technical leadership to personnel supporting project assigned to resolve customer technical issue.
- Prepare technical presentations for GE Leaders and Customers ensuring the timely communication of significant issues or developments.
- Support customer technical review meetings and present recommendations to champion GE's commitment technical solution
- Support unplanned/forced outages to meet reliability/availability goals
- Travel to customer location support customer technical review meetings and present recommendations
- Support of installed base including activities such as customer issue resolution, fleet issues, service bulletin implementation, Monitoring & Diagnostics, fleet configuration. Maintenance of fleet data, outage management
- Provide engineering leadership and technical guidance new installation, outage and upgrades and Plant operations to meet safety, quality, and timeliness goals.
- Partner with the Design Engineering teams and interface with external and internal suppliers to facilitate the logistical implementation of Fleet Program technical solutions.
Required Qualifications
- Bachelors’ degree in Engineering (Mechanical / Electrical / Electronics / Controls/Instrumentation)
- Minimum of 8 years of experience in installation/ commissioning/ maintenance/ engineering of GE gas turbines specially E class units
- Minimum of 8 years of experience with power plant design and upgrades, including system analysis and testing
- Strong working knowledge of various GE Gas Turbine and Balance Of Plant equipment.
- Ability to travel 25-50% of the time
Desired Characteristics
- Experience in a matrix leadership environment;
- Willing to work 2 days from customer site (Qatargas)
- Prior experience in a field engineering or customer service facing role
- Experience working in global, matrix organization; ability to make timely and sound decisions based on data.
- Strong technical aptitude, including applicable engineering tools and systems
- Flexible to work off hours and weekends to support emergency issue resolution.
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
Relocation Assistance Provided: Yes
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
