Senior Business Intelligence Analyst – Product Analytics

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.

Overview

You'll join ZoomInfo as a Senior Business Intelligence Analyst to help drive product strategy through analytics, measurement, and actionable insights across Product, Product Leadership, and Engineering. You will transform complex product and business questions into trusted analytics that influence product outcomes and business performance, partnering closely with Product Managers, Engineering, Data Engineering, and BI teams. This role is ideal for an analytics professional who combines strong product thinking with a bias toward action and wants to shape how analytics informs product decisions at scale.

What You'll Do

• You will partner with Product Managers and Engineering leaders to measure product performance, customer behavior, adoption, and retention across the product lifecycle.
• You will define success metrics and measurement plans for product launches, features, and strategic initiatives.
• You will build and refine KPIs and measurement frameworks that align teams around product and business performance.
• You will define event tracking requirements with Product and Engineering teams to ensure telemetry supports meaningful analysis.
• You will conduct deep-dive analyses to identify trends, opportunities, risks, and root causes, translating complex questions into actionable recommendations.
• You will design, analyze, and communicate results from experiments and feature launches, evaluating customer and business impact.
• You will present findings through clear narratives and visualizations, influencing prioritization and strategic decisions across Product and Leadership teams.
• You will leverage modern analytics and AI-powered tools to accelerate analysis and contribute to scalable analytics best practices and governance.

What You Bring

Must-Have:

• 5+ years of experience in Business Intelligence, Product Analytics, Growth Analytics, or a related analytical role within B2B SaaS or technology organizations
• Demonstrated experience influencing product, business, or operational decisions through analytical insights and recommendations
• Strong SQL skills and experience working with large-scale datasets
• Proven ability to define KPIs, build measurement frameworks, and translate complex business questions into actionable analysis
• Strong communication and data storytelling skills, with the ability to tailor insights to both technical and executive audiences

Preferred:

• Experience with Python or other analytical programming languages
• Experience analyzing product adoption, customer behavior, engagement, retention, or experimentation outcomes
• Foundational knowledge of AI, large language models (LLMs), and emerging AI technologies, with the ability to leverage AI-powered tools to accelerate analytics workflows

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About us: 

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

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ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

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