Supports and maintains AWS infrastructure in a managed services environment. Responsibilities include administering compute, storage, networking, and identity services; monitoring environments; troubleshooting incidents; performing backup, recovery, patching, and infrastructure changes; conducting root cause analysis; optimizing performance and capacity; maintaining documentation; and participating in rotational on-call support.
Techwave, we are always in an exercise to foster a culture of growth, and inclusivity. We ensure whoever is associated with the brand is being challenged at every step and is provided with all the necessary opportunities to excel in life. People are at the core of everything we do.
Who are we?
Techwave is a leading global IT and engineering services and solutions company revolutionizing digital transformations. We believe in enabling clients to maximize the potential and achieve a greater market with a wide array of technology services, including, but not limited to, Enterprise Resource Planning, Application Development, Analytics, Digital, and the Internet of things (IoT).
Founded in 2004, headquartered in Houston, TX, USA, Techwave leverages its expertise in Digital Transformation, Enterprise Applications, and Engineering Services to enable businesses accelerate their growth.
Plus, we're a team of dreamers and doers who are pushing the boundaries of what's possible.
And we want YOU to be a part of it.
Job DescriptionJob Summary
We are looking for an experienced AWS Cloud Infrastructure Engineer (L3) to join our Managed Services team. The engineer will be responsible for supporting and maintaining AWS cloud infrastructure, ensuring high availability, operational stability, incident resolution, infrastructure optimization, and continuous service improvement.
The role requires strong hands-on experience in AWS Infrastructure services, troubleshooting production environments, implementing changes, and supporting enterprise cloud operations.
Key Responsibilities- Manage and support AWS cloud infrastructure in a Managed Services environment.
- Perform administration of AWS Compute, Storage, Networking, and Identity services.
- Troubleshoot infrastructure issues and restore services within agreed SLAs.
- Analyze performance bottlenecks and recommend infrastructure improvements.
- Monitor cloud environments and respond to alerts.
- Perform backup, recovery, and disaster recovery support.
- Execute infrastructure changes following change management processes.
- Perform root cause analysis (RCA) for major incidents.
- Support patching, maintenance, and planned infrastructure activities.
- Work closely with application, security, and customer teams during incident resolution.
- Create and maintain technical documentation and operational procedures.
- Participate in rotational on-call support when required.
- Amazon EC2
- Amazon EBS
- Amazon EFS
- Amazon S3
- Amazon VPC
- Security Groups
- Route Tables
- Internet Gateway / NAT Gateway
- IAM (Users, Roles, Policies)
- Amazon CloudWatch
- CloudTrail (basic administration)
- Infrastructure Monitoring
- Alert Management
- AWS Backup (preferred)
- Snapshot Management
- Recovery Procedures
- Linux Administration (RHEL / Amazon Linux / Ubuntu)
- Basic Windows Server Administration
- TCP/IP fundamentals
- DNS
- DHCP
- VPN concepts
- Firewall basics
- Load Balancer concepts
- Incident Management
- Problem Management
- Change Management
- Performance Analysis
- Capacity Planning
- Root Cause Analysis
- Basic Infrastructure as Code exposure (Terraform or CloudFormation)
- Basic scripting knowledge (Shell or PowerShell)
- Experience working in an ITIL-based Managed Services environment.
- Experience supporting production AWS environments.
- 5–8 years of Infrastructure Administration experience.
- Minimum 3 years of hands-on AWS Infrastructure support.
- Experience working in L2/L3 Cloud Operations.
- Experience handling production incidents and critical issues.
- Good understanding of cloud security best practices.
- Strong troubleshooting and analytical skills.
- Good communication skills.
- Ability to work independently.
- Customer-focused approach.
- Documentation skills.
- Ability to work in rotational shifts.
- AWS Certified Cloud Practitioner
- AWS Certified Solutions Architect – Associate
- AWS Certified SysOps Administrator – Associate (Preferred)
- Exposure to enterprise Managed Services.
- Knowledge of ITIL processes.
- Exposure to AWS cost optimization concepts.
- Experience working with global customers.
Similar Jobs
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Supports astrodynamics, orbit, trajectory, and spacecraft maneuver analyses across mission lifecycles. Responsibilities include assessing requirements, optimizing trajectories, evaluating sensors and constellation designs, supporting system analysis, and developing mission operations tools. The role requires modeling and simulation experience, orbital analysis software proficiency, scientific computing skills, and eligibility for a U.S. security clearance. It is 100% onsite and supports national security space missions.
Top Skills:
Cots Mission Planning ToolsGmatMatlabModeling And SimulationOrbital MechanicsPythonStk
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Design and develop RF and digital satellite communication systems, including fixed-point signal-processing algorithms, waveform characterization, performance analysis, trade studies, and HDL design verification. Support payload and spacecraft integration, testing, and in-orbit operations while collaborating with customers, suppliers, program management, and systems engineering teams. The role requires an active U.S. Secret clearance, U.S. citizenship, and onsite work in El Segundo, California.
Top Skills:
AdcAsicDacFpgaHdlMatlabRfSimulink
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
Leads cross-functional engineering teams developing satellite avionics and subsystem products from concept through production. Owns technical execution, scope, budget, schedule, risk, earned value, performance budgets, verification, discrepancy closure, and transition to manufacturing. Coordinates with engineering, production, program management, customers, and launch operations to deliver qualified products on time, within budget, and to quality standards. Supports technical and customer briefings and requires space-sector product development and leadership experience.
Top Skills:
Earned Value Management System (Evms)Pcb DesignSatellite AvionicsSpacecraft Subsystems
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
