Senior Analyst - West Coast W&D

About GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The Senior Analyst - West Coast W&D position will coordinate and monitor inbound traffic regarding transportation of auto parts into U.S. manufacturing plants (Hyundai Motor Group Related Vendors) with documentation, deliveries, and customs related operations.

Responsibilities

• Provide ocean inbound operation services and customer services 
  • Daily coordination with customers & inquiries
  • Follow-up on urgent team trucking 
• Monitor/update ocean inbound schedules, services, and update vendors of any document
  
  • Provide daily follow up to inbound accounts (tracing reports twice a day, including weekend if needed) via phone and/or e-mail 
• Monitor cargo data to confirm it is valid prior to sending notifications to customers 
• Coordinate trucking (dispatching, tracking, tracing, prevention of detention/demurrage/Chassis and other charges)
• Coordinate warehousing, storage, additional trucking, and final delivery to customers' facility 
• Manage/control with operations, customers, and truckers to minimize unnecessary costs
• Forwarding all appropriate documentation (Bill of Ladings/Customs documentation, Arrival Notice)
• Provide status updates for customers
• Ensure all charges are billed correctly, including: detention/demurrage/pre-pull/port open charges
• Rate studies for spot shipments and inquiries 
• Regularly maintain updates in operation system (Genisys)
• Maintain database/record keeping in the system (shipment tracing data)
• Monitor inbound containers for timely release and provide status updates
• Timely AR/AP process for both local and overseas agents
• Ensure all charges are billed correctly including: A/R, A/P, Detention, Demurrage, Additional Charges, etc
  • Dispute and follow up detention/demurrage/Chassis invoices with liners, customers, vendors
  • Manage and report any accessories charge due to operation issues
  • Make sure to keep all records related to AR/AP and follow up payment status of AR/AP
• Process AR/AP invoices and create reports for accounting department
• Prepare GLOVIS Korea settlement reports, reconcile data weekly and monthly
• Manage aging invoices 
• Prepare, review, and audit all data entry (rates, GL code, Freight code, etc) for month-end closing 
• Operation support as needed
• Other duties as assigned

Compensation Range

$58,000 - $63,000 Per Year (Subject to Compensation Study Upon Candidate Selection)  

Benefits of working at GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Skills

• Excellent written and verbal communication skills Required
• Strong teamwork, multitasking, and time management skills Required
• Proficient PC skills: Excel, Word, PowerPoint, Outlook, and database management systems Required
• Strong problem-solving and critical thinking skills Required
• Detail oriented and highly organized individual who can operate under minimal supervision Required
• Strong attention to detail, and organizational skills Required

Education & Experience

• Bachelor's Degree Required
• 3 - 5 Years of Experience in Freight Forwarding, Supply Chain, Logistics, and/or Customer Service Required
• 4 - 7 Years of Experience in Freight Forwarding, Supply Chain, Logistics, and/or Customer Service Preferred

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Possibility of domestic travel - 5%
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk
• Carry/lift up to 15 pounds

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position will be located in the Rancho Dominguez, CA office
• Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.