Senior Accounts Receivable Specialist

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Mission: To be a place where the everyday becomes extraordinary - and the potential is unlimited. Where every experience can change you

Vision: We are the gathering place of Orange County

Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold

Pay Details:

The Senior Accounts Receivable Specialist is responsible for independently managing complex accounts receivable activities, including invoicing, payment application, account reconciliation, collections, accounting transactions, and month-end close responsibilities. This role serves as a subject-matter resource for accounts receivable processes and leads the resolution of complex or escalated customer account issues.

The Senior Accounts Receivable Specialist works closely with Finance, internal business partners, third-party vendors, and external customers to ensure the accurate and timely billing, collection, reconciliation, and recording of receivables. The position also analyzes account activity, identifies areas of risk, recommends process improvements, and helps maintain effective financial controls and complete financial records.

Responsibilities

• Independently manage complex accounts receivable activities, including invoicing, payment application, collections, account reconciliation, and customer account maintenance.
• Prepare, review, and issue customer invoices accurately and in accordance with contract terms, established billing schedules, and internal procedures.
• Process and post customer payments, adjustments, credits, refunds, and other accounts receivable transactions.
• Monitor accounts receivable balances and aging reports, identify collection risks, and lead follow-up efforts on complex, high-value, or past-due accounts.
• Serve as a primary point of contact for escalated billing inquiries, payment issues, account discrepancies, and collection matters.
• Research and resolve complex customer account discrepancies by partnering with Finance, internal departments, third-party vendors, and external customers.
• Own assigned month-end accounts receivable close responsibilities, including preparing and posting journal entries and completing balance sheet reconciliations.
• Review account activity and supporting documentation to ensure transactions are accurate, complete, appropriately approved, and recorded in the correct accounting period.
• Analyze aging, payment, and account trends to identify financial risks, recurring discrepancies, and opportunities for corrective action.
• Support financial reporting related to accounts receivable and provide explanations for significant account activity, aging balances, and reconciling items.
• Coordinate responses to complex internal and external audit requests and ensure supporting documentation is complete and readily available.
• Ensure accounts receivable activities comply with established accounting procedures, internal controls, contractual requirements, and company policies.
• Identify and recommend improvements to accounts receivable processes, controls, system functionality, reporting, accuracy, and efficiency.
• Participate in the development, documentation, and implementation of accounts receivable procedures and best practices.
• Serve as a subject-matter resource to team members and internal business partners regarding accounts receivable processes, systems, and complex transactions.
• Provide guidance and knowledge-sharing to Accounts Receivable Specialists and other team members as needed.
• Support system implementations, testing, process changes, and other Finance initiatives related to accounts receivable.
• Maintain the confidentiality of financial, customer, and company information.
• Perform other accounting-related duties and special projects as assigned.

Qualifications

• High school diploma or equivalent required.
• Associate’s or bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.
• 5-7 or more years of progressively responsible experience in accounts receivable, billing, collections, accounting, or a related area preferred.
• Advanced experience working with accounting or enterprise resource planning systems preferred, including D365 or NetSuite.
• Experience with Sponsorship and CAM billing-related receivables preferred.
• Extensive knowledge of accounts receivable processes and a strong understanding of accounting principles.
• Demonstrated experience independently managing complex account reconciliations, journal entries, and month-end close responsibilities.
• Demonstrated ability to research and resolve complex financial discrepancies and escalated customer account issues.
• Strong analytical and problem-solving skills, including the ability to identify trends, assess risk, and recommend solutions.
• Advanced proficiency in Microsoft Excel and other Microsoft Office applications.
• Strong attention to detail and commitment to accuracy.
• Strong organizational and time-management skills, with the ability to manage competing priorities and meet critical deadlines.
• Strong written and verbal communication skills.
• Ability to communicate complex financial information clearly and professionally to customers and internal business partners.
• Ability to work independently, exercise sound judgment, and determine when matters require escalation.
• Ability to serve as a resource and provide guidance to other team members without direct supervisory responsibility.
• Ability to work collaboratively across departments and build effective working relationships.
• Ability to handle sensitive and confidential information appropriately.

Knowledge, Skills, and Experience

Education - High School Diploma or Equivalent

Experience Required – 5+ Years

This position is on-site.

RL 2026

Company:

Our Commitment:

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws.  We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Thanks for your interest in becoming part of OCVIBE!