Jobs at Anaheim Ducks

Leads all arena audio, video, and lighting production for live sports, concerts, and corporate events. Oversees AVL strategy, broadcast control rooms, technical workflows, event execution, staffing, budgets, capital planning, maintenance, vendors, and emergency readiness. Manages technical teams and freelance crews while partnering with producers, venue leadership, promoters, and clients to define production requirements and deliver safe, reliable, high-quality event experiences.

Leads the development, production, and execution of brand-aligned creative assets across digital and physical channels. Manages creative projects, vendors, budgets, timelines, quality control, print production, fabrication, environmental graphics, merchandise, event materials, and on-site installations. Partners with marketing, partnerships, leasing, and events teams to deliver effective creative solutions while maintaining brand consistency and resolving production challenges.

Own CRM, lifecycle email, SMS, push, and loyalty marketing strategies to drive acquisition, onboarding, engagement, retention, frequency, and customer lifetime value. Manage segmentation, automation, personalization, campaign analysis, and optimization while partnering with digital, social, and guest experience teams. Develop loyalty programs for visitors, employees, office workers, and residents, using customer data and analytics to increase dwell time and spending.

Supports daily Remote Operations Center functions, including digital signage, IPTV, broadcast control room, master control room, and media playback systems. Troubleshoots network, power, content, playback, and capture issues; operates systems during events; performs quality checks; supports digital menu accuracy and special activations; and coordinates with marketing, sponsorship, production, and facility teams. The role also recommends system upgrades and works on-site with a flexible schedule.

The Senior Accountant supports accounting operations for hospitality venues, including POS revenue reconciliation, bank and balance sheet reconciliations, journal entries, month-end close, intercompany billing, sales tax filings, forecasting, budgeting, and variance analysis. The role also supports accounts payable and receivable, financial reporting, internal controls, transaction processing, and mentoring junior accounting staff.

Performs physically demanding, time-sensitive arena conversions between events, including assembling floors, seating, staging, hockey boards, ice coverings, railings, platforms, and event areas. Operates tools and arena systems, follows blueprints and OSHA safety requirements, maintains and stores equipment, completes safety checklists, and supports event operations. The part-time, on-site role requires flexible scheduling, teamwork, and frequent lifting, standing, bending, walking, and climbing.

Develop and execute event pricing strategies to maximize ticket revenue and sell-through across multiple venues. Analyze sales history, demand signals, market comparables, inventory, and secondary-market data. Build dynamic pricing models, SQL data pipelines, Power BI or Tableau dashboards, and KPI reporting. Manage inventory holds and presale allocations, validate data, apply AI-enabled tools, and communicate pricing recommendations to promoters, Finance, and venue leadership.

Lead strategic communications for a major mixed-use development, overseeing corporate communications, media relations, publicity, executive thought leadership, digital storytelling, social integration, and crisis communications. Build relationships with regional and national media, secure earned coverage, manage agencies, coordinate announcements and media events, and align messaging across development, marketing, leasing, hospitality, community, and executive teams.

Administers venue and hospitality applications, including user access, permissions, configurations, troubleshooting, vendor coordination, upgrades, testing, documentation, and system implementations. Supports POS, ticketing, event, retail, and operational platforms; monitors releases and system availability; assists with pre-event checks, go-live activities, training, and issue resolution. Provides evening, weekend, holiday, event-day, and after-hours support as needed.

Leads the strategy, launch, operations, governance, and ongoing optimization of OCVIBE’s district-wide loyalty and membership program. Owns member lifecycle engagement, recognition, campaigns, platform operations, vendor management, business performance, funding frameworks, and cross-functional execution across entertainment, hospitality, and mixed-use businesses. Establishes operating processes, KPIs, reporting, and continuous test-and-learn programs to increase enrollment, visitation, retention, spending, and cross-experience participation.

Leads implementation and ongoing operation of strategic workforce planning across OCVIBE venues. Develops labor models, demand forecasts, staffing plans, scheduling strategies, governance, metrics, and contingency plans. Partners with Operations, HR, Finance, Talent Acquisition, and Legal to align workforce capacity, service levels, productivity, hiring, and labor costs. Drives change management, analytics and AI tool adoption, scheduling optimization, workforce readiness, and capability development while supporting phased venue openings.

Support FP&A by building and maintaining financial models for budgeting, forecasts, and long-term planning; produce monthly reporting and variance analysis; analyze large datasets, create dashboards and presentations, perform ad-hoc analyses, collaborate with leadership, and drive reporting automation.

Design, build, and govern a governed Azure-centric data warehouse unifying ticketing, loyalty, and F&B data. Own identity resolution, pipeline development (Python, SQL, dbt, Airflow), environment governance, architectural audits, and mentor engineers while partnering with business stakeholders to deliver trusted data products.