Jobs at Anaheim Ducks

Leads the technical and logistical execution of Concert Hall performances and events from load-in through load-out. Oversees audio, video, lighting, rigging, stage management, equipment, production schedules, budgets, and labor coordination. Serves as the primary contact for touring productions and clients, supervises union and freelance crews, ensures safety compliance, resolves technical challenges, and provides hands-on event supervision in collaboration with venue departments.

Plans and executes email, online advertising, SMS, social, and lead-generation campaigns for the Anaheim Ducks and Honda Center Premium Seating. Coordinates vendors, Ticketmaster assets, landing pages, and marketing automation programs. Analyzes campaign performance, ROI, trends, and engagement to optimize results. Supports migration from Eloqua to Salesforce Marketing Cloud and maintains digital content across web, social, and mobile channels. The position is onsite and may require nights and weekends.

Owns CRM, lifecycle email, SMS, push, and loyalty marketing strategies to drive acquisition, onboarding, engagement, retention, frequency, and customer lifetime value. Manages segmentation, automation, personalization, campaign analysis, and optimization while partnering with digital, social, and guest experience teams. Develops a loyalty program for entertainment visitors, office workers, employees, and residents, using customer data and marketing technology to increase engagement, dwell time, and spend.

Performs physically demanding, time-sensitive arena conversions between events, including assembling floors, seating, staging, hockey boards, ice coverings, railings, platforms, and event areas. Operates tools and arena systems, follows blueprints and OSHA safety requirements, maintains and stores equipment, completes safety checklists, and supports event operations. The part-time, on-site role requires flexible scheduling, teamwork, and frequent lifting, standing, bending, walking, and climbing.

Develop and execute event pricing strategies to maximize ticket revenue and sell-through across multiple venues. Analyze sales history, demand signals, market comparables, inventory, and secondary-market data. Build dynamic pricing models, SQL data pipelines, Power BI or Tableau dashboards, and KPI reporting. Manage inventory holds and presale allocations, validate data, apply AI-enabled tools, and communicate pricing recommendations to promoters, Finance, and venue leadership.

Lead strategic communications for a major mixed-use development, overseeing corporate communications, media relations, publicity, executive thought leadership, digital storytelling, social integration, and crisis communications. Build relationships with regional and national media, secure earned coverage, manage agencies, coordinate announcements and media events, and align messaging across development, marketing, leasing, hospitality, community, and executive teams.

Administers venue and hospitality applications, including user access, permissions, configurations, troubleshooting, vendor coordination, upgrades, testing, documentation, and system implementations. Supports POS, ticketing, event, retail, and operational platforms; monitors releases and system availability; assists with pre-event checks, go-live activities, training, and issue resolution. Provides evening, weekend, holiday, event-day, and after-hours support as needed.

Supports daily rink operations across front desk, skate counter, snack bar, skate guard, scorekeeping, and party-host assignments. Responsibilities include guest service, cash handling, POS operation, skate distribution and maintenance, rink safety monitoring, facility upkeep, event support, and emergency procedure compliance. The role requires teamwork, communication, flexibility, and the ability to work nights, weekends, and holidays; skating for up to two hours may be required.

Leads the strategy, launch, operations, governance, and ongoing optimization of OCVIBE’s district-wide loyalty and membership program. Owns member lifecycle engagement, recognition, campaigns, platform operations, vendor management, business performance, funding frameworks, and cross-functional execution across entertainment, hospitality, and mixed-use businesses. Establishes operating processes, KPIs, reporting, and continuous test-and-learn programs to increase enrollment, visitation, retention, spending, and cross-experience participation.

The Network Administrator configures, maintains, monitors, troubleshoots, and upgrades corporate networks. Responsibilities include evaluating performance, installing and testing network equipment, managing policies, maintaining hardware and firmware, monitoring security vulnerabilities, supporting network changes, and collaborating with internal teams and vendors. The role requires extensive Cisco or Extreme Networks experience, Azure Virtual Networking, FortiGate firewalls, WAN, VPN/IPsec, multicast networking, and Microsoft solutions knowledge. This is an on-site position with some travel to other sites.

Manages daily accounting operations for multiple food and beverage venues and legal entities. Oversees accounts payable, accounts receivable, reconciliations, journal entries, POS revenue reporting, intercompany activity, cash flow, month-end close, budgeting, audits, and internal controls. The role leads accounting staff, maintains scalable processes, supports financial reporting, analyzes variances, and drives process improvement across venue operations.

Provides on-site IT support and maintains desktop, mobile, phone, printer, network, point-of-sale, Microsoft 365, and audiovisual systems. Configures and deploys hardware, administers Azure and Active Directory accounts, troubleshoots connectivity and user issues, supports event technology, and resolves help desk tickets. Requires flexible availability for events, including nights, weekends, and holidays, along with the ability to lift up to 50 pounds.

Operates daily rink activities across front desk, skate counter, snack bar, skate guard, scorekeeping, and party-host functions. Provides customer service, handles cash and point-of-sale transactions, distributes and maintains skates, monitors guest safety, supports events, maintains facility cleanliness, and follows emergency and operational procedures. Requires flexible availability, including nights, weekends, holidays, and varying hours.

Leads implementation and ongoing operation of strategic workforce planning across OCVIBE venues. Develops labor models, demand forecasts, staffing plans, scheduling strategies, governance, metrics, and contingency plans. Partners with Operations, HR, Finance, Talent Acquisition, and Legal to align workforce capacity, service levels, productivity, hiring, and labor costs. Drives change management, analytics and AI tool adoption, scheduling optimization, workforce readiness, and capability development while supporting phased venue openings.

Perform as the Anaheim Ducks backup mascot at games, events, and promotions. Represent the brand in skits, in-game activations, off-site appearances, and marketing initiatives. Assist with costume maintenance, scheduling, ideation, and promotional driving. Must engage fans nonverbally, work weekends/nights/holidays, and meet physical requirements for costume performance.

Sell 50/50 raffle tickets at Anaheim Ducks home games using a mobile handheld, engage fans, meet sales goals, handle cash and card reconciliation, and represent the team while working nights, weekends and holidays.

Sells 50/50 raffle tickets at Anaheim Ducks home games using handheld or stationary devices, engages fans, promotes the Anaheim Ducks Foundation, reconciles cash and credit card sales, and meets sales goals. The role requires customer service, communication, cash-handling ability, flexible availability, and the ability to stand, walk, and use stairs for extended periods during games.

Support marketing and development teams by conducting competitive and audience research, managing data collection and reporting across campaigns and leasing initiatives, developing insight decks for stakeholders, and providing data-driven recommendations to creative and content teams to inform leasing strategies.

Support FP&A by building and maintaining financial models for budgeting, forecasts, and long-term planning; produce monthly reporting and variance analysis; analyze large datasets, create dashboards and presentations, perform ad-hoc analyses, collaborate with leadership, and drive reporting automation.

Lead accounting and finance for a multi-tenant food hall and restaurant portfolio: build accounting systems, controls, reconciliations, settlements, month/year-end close, reporting, margins and inventory accounting, partner with operations and FP&A, and lead a hospitality-focused accounting team through pre-opening and scaling.