Our Mission
Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.
We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.
Your Impact on our Mission
Zocdoc’s most important asset is our people. As a Senior Revenue Accountant you’ll play a meaningful role in making sure the company’s revenue is appropriately recorded in accordance with GAAP and reported to key stakeholders in a timely manner. You will have the opportunity to drive change in the company’s ever evolving billing processes.
You’ll enjoy this role if you are…
- Energized by working in a fast-paced, collaborative team environment with direct exposure to all levels of the organization
- Highly self-motivated and organized as you will have direct ownership of accounting for certain revenue streams
- Adaptable to new challenges, including determining the accounting impact of new products and features on the Zocdoc marketplace;
- A critical thinker who strives for continuous process improvement, especially related to the evolution of month end close procedures and build out of the company’s standard billing processes and policies;
- Someone who enjoys being able to make an impact on shaping company growth.
Your day to day is…
- Ownership of the month end close process for the company’s revenue streams, including related accounts receivable, deferred revenue and contract cost GL accounts.
- Evaluating the impact of new revenue pronouncements / standards on the Company’s revenue recognition model in collaboration with the Senior Manager of Revenue Accounting and Operations and the Senior Manager of Technical Accounting.
- Working directly with the Senior Manager of Revenue Accounting and Operations to review customer contracts and new product offerings, ensuring consistent application of revenue recognition policies in accordance with relevant accounting literature and corporate policy.
- Creating and maintaining the company’s revenue recognition accounting policies and memos in accordance with ASC 606.
- Maintaining and enforcing adherence to company billing policies.
- Answering ad hoc questions from the Operations, Sales, Service and Account Management teams related to revenue and billing.
- Identifying areas of improvement in Zocdoc’s billing system and collaborating with the Product Engineering team on enhancements to our existing processes.
- Working with cutting edge GenAI tools and technology.
- Assisting with the financial audit by providing external auditors with supporting documentation and answering questions for areas of ownership.
You’ll be successful in this role if you have…
- Meaningful (2-5 years) experience in an accounting role, with at least 2 busy seasons at a Big 4 Accounting Firm
- An active CPA license in good standing
- A history of high performance
- A thorough understanding of GAAP, especially ASC 606
- Significant experience with accounting ERP systems, whether used first hand or via audits (knowledge of NetSuite a plus)
- Proficiency in MS Office with advanced skills in Excel
- The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity.
- Demonstrated the ability to effectively work with all levels and cross-functionality within the Company as well as excellent verbal and written communications skills with the ability to communicate complex information in a clear and concise manner
- The ability to recognize problems, gather data, draw valid conclusions and effectively present information to managers, peers and third parties
- The desire to work in a fast-paced environment with strong project management skills and a fierce entrepreneurial spirit
Benefits:
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer funded match
- Corporate wellness programs with Headspace and Peloton
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch everyday along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
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