The Security Operations Associate will support security projects, maintain operational oversight, manage communication, and administer Secure Journey Management tasks, ensuring accuracy across systems and documentation.
Everbridge is seeking a Security Operations Associate to support the day-to-day operations of our Security Operations Department. Under general supervision, this role contributes to the delivery of Everbridge’s global operational security services, including Secure Journey Management and security assistance activities. The ideal candidate is highly organized, detail-oriented, and comfortable operating in a fast-paced, mission-critical environment.
What you'll do
- Operational & Project Support
- Maintain operational and administrative oversight of assigned potential, live, and completed security projects
- Support projects from inception through completion, including planning, execution, administration, and follow-up
- Manage all related client and vendor communications
- Ensure Salesforce Health Cloud (SFHC), Salesforce (SFDC), and SharePoint are accurate, current, and complete
- Collaborate closely with Security Operations team members to provide operational support and coordination
- Administer Secure Journey Management tasks, including car and driver, close protection, and meet-and-greet services
- Create and manage SFHC cases, SharePoint folders, task checklists, and risk assessments
- Liaise with clients to gather requirements and vendors to source and validate quotations
- Prepare service proposals, quotations, letters of engagement (LOEs), and related documentation
- Apply rate cards, taxes, exchange rates, and margins accurately
- Coordinate approvals, supplier confirmations, purchase orders, and invoicing
- Monitor live tasks, manage updates, and ensure post-task closure and financial reconciliation
- Assist with operational security requests received via Everbridge Assist
- Provide initial acknowledgment and administrative setup for short-notice Secure Journey Management requests
- Monitor and respond to operational communication channels (email, Slack, Teams, WhatsApp)
- Review monthly open purchase order reports and provide feedback
- Maintain accurate records and documentation across all systems
Secure Journey Management (SJM)
Security Assistance
Administrative Duties
What you'll bring:
- Minimum of two (2) years of relevant experience or demonstrated transferable skills
- Bachelor’s degree
- Prior experience in security, intelligence, or operational risk environments
- Background in military, diplomatic, law enforcement, or close protection operations in high-risk environments
The reasonably estimated salary for this role at Everbridge ranges from $50,000 - $66,000 and may also include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Everbridge offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, disability income benefits, life and AD&D insurance, a 401(k) plan and match, paid time off, and fitness reimbursements.
Fair Chance Statement US & Canada
We are committed to providing equal employment opportunities in compliance with all applicable Federal, Provincial/State and Local laws, including the California Fair Chance Act and any local County Fair Chance Ordinance (or local equivalent). Pursuant to these and other relevant regulations, we consider qualified applicants with criminal histories in a manner consistent with the law.
For roles subject to background checks, the following material job duties may be affected by an applicant’s criminal history:
- Access to sensitive or confidential information, such as financial records, proprietary data, or client information.
- Management of cash, company funds, or other valuable assets.
- Work in environments requiring heightened security measures.
- Compliance with contractual or regulatory requirements specific to the position.
We evaluate each applicant's criminal history individually, considering its nature, timing, and relevance to the specific job duties, while maintaining our commitment to fair hiring practices and promoting workplace equity.
About Everbridge
Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit www.everbridge.com, read the company blog, and follow on Twitter. Everbridge… Empowering Resilience
Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Top Skills
Salesforce
Salesforce Health Cloud
Sharepoint
Everbridge Pasadena, California, USA Office
155 N Lake Ave, Pasadena, CA, United States, 91101
Similar Jobs
Edtech • Information Technology • Software
The VP of Global Professional Services strategizes and executes a services organization, leveraging AI and analytics to drive platform adoption and customer satisfaction. Responsibilities include overseeing service offerings, financial performance, delivery excellence, and leading a global team.
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
Lead the Americas People & Talent team from San Francisco, providing strategic HR leadership across recruitment, employee relations, performance, rewards, talent development, workplace experience, regional expansion, and cross-functional collaboration with CoE functions to support rapid growth and build high-performing teams across the region.
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Owner of recurring analyses and benchmarks for external research reports. Clean, transform, validate, and document data; produce tables and charts; support authors and marketers; surface trends and ensure methodological consistency.
Top Skills:
Spreadsheets,Sql,Bi Tools,Python,R
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
