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Information Technology • Internet of Things
Designs and governs enterprise Salesforce architectures supporting CRM and contact-center transformation. Leads solution architecture, integration design between Salesforce and Genesys Cloud, architecture workshops, technical reviews, HLD/LLD documentation, security and performance optimization, modernization, and development standards. The role requires extensive hands-on Salesforce expertise across Service Cloud, Apex, LWC, integrations, DevOps, and enterprise architecture, plus Genesys Cloud or Genesys Engage experience.
Top Skills:
AcdAgent PresenceApexApi IntegrationApplication ModernizationApproval ProcessesBatch ApexCall LoggingCall RecordingCi/CdClick-To-DialData ModelingDevOpsEnterprise Crm ArchitectureEnterprise IntegrationsExperience CloudFinancial Services CloudFuture MethodsGenesys Cloud CxGenesys EngageGovernor LimitsHldIntelligent Call RoutingInteraction HistoryIvrLightning Web Components (Lwc)LldOpen CtiPerformance OptimizationPlatform EventsQueueable ApexSales CloudSalesforceSalesforce FlowsSalesforce SecuritySalesforce Service CloudScheduled JobsScreen PopSecurity ArchitectureSharing ArchitectureSkill-Based RoutingSOQLSoslTechnical GovernanceValidation RulesVisualforce
Software
Architect and deliver Salesforce Agentforce solutions from design through deployment. Translate client needs into agentic topics, instructions, actions, automation, code, data structures, and scalable Salesforce integrations. Collaborate with project managers, architects, developers, designers, and customers; establish data-ingestion best practices; contribute to reusable assets; and stay current with Salesforce, generative AI, and related platform capabilities.
Top Skills:
AgentforceAmazon ConnectAnthropic ClaudeApexAWSC#Ci/CdCSSDevOpsGitHTMLJavaJavaScriptLightning Web ComponentsPythonSalesforceSalesforce EinsteinService Cloud VoiceVisualforce
Software
Architect and deliver Salesforce Agentforce and AI solutions from design through deployment. Collaborate with clients, project managers, architects, developers, and designers to translate business needs into scalable technical solutions. Lead agent design, automation, data ingestion, integrations, testing, deployment, and technical best practices while contributing reusable delivery assets and staying current with Salesforce, generative AI, and related platform capabilities.
Top Skills:
AgentforceAmazon ConnectAnthropic ClaudeApexAWSC#Ci/CdCSSDevOpsHTMLJavaJavaScriptLightning Web ComponentsPythonSalesforceSalesforce EinsteinSalesforce FlowsService Cloud VoiceVisualforce
Leads enterprise Salesforce architecture, governance, integrations, data modeling, and multi-cloud transformation across Sales, Service, Health, and Marketing Cloud. Designs APIs, middleware, ETL pipelines, CI/CD processes, and secure data solutions; develops architecture roadmaps aligned with TOGAF; oversees scalable implementations; advises stakeholders; participates in governance; and mentors technical teams.
Job Location/Place of Employment Address: 4550 Montgomery Ave, Suite 1050N, Bethesda, MD 20814
Job Duties/Description:
The Salesforce Technical Architect is responsible for leading the design, governance, and implementation of the company’s multi-cloud Salesforce ecosystem and related enterprise integrations. The Salesforce Technical Architect collaborates with business stakeholders, engineering, security, product, and operations teams to develop enterprise-wide Salesforce architecture strategies, reference architectures, and roadmaps that align technology solutions with business goals. Additionally, the role involves architecting and overseeing end-to-end Salesforce solutions across multiple Salesforce platforms, including Sales Cloud, Service Cloud, Health Cloud, and Marketing Cloud, and supporting cross-functional transformation programs. Defines and oversees Salesforce integration patterns with enterprise patient management systems, cloud platforms, and custom applications; guides the design of APIs, middleware, and ETL processes for secure and reliable data exchange; owns Salesforce data modeling, governance, and data quality strategies; supports the implementation of CI/CD pipelines, automated testing, and release governance for Salesforce deployments; serves as a trusted advisor to executive sponsors, product owners, architects, developers, and system administrators; mentors Salesforce developers, business analysts, and solution architects; designs and implements enterprise architecture strategies aligned with TOGAF principles; develops and maintains IT roadmaps and value streams to support long-term business goals; participates in governance forums for solution oversight; applies expertise in Apex, Flows, Lightning Web Components, and declarative Salesforce tools; leverages cloud-native development and modern DevOps practices in enterprise Salesforce environments; supports secure systems handling sensitive data in regulated industries; designs data ingestion pipelines and integrations using Salesforce APIs, MuleSoft, and related middleware solutions; aligns the Salesforce data lifecycle with reference architecture patterns for scalability and reusability; and leads multi-cloud Salesforce transformations that enable unified data views and cross-functional process automation.
This is a remote work position. Multiple positions available.
Minimum Requirements:
Must have a Bachelor’s degree or foreign degree equivalent in Computer Science, Information Security, Engineering, or a related field and eight (8) years of experience in enterprise Salesforce architecture and delivery. The position also requires demonstrated knowledge and experience with the following: eight (8) years of experience leading and delivering complex Salesforce multi-cloud implementations; six (6) years of experience in Salesforce solution design, development, implementation, and governance, with a focus on sustainability and scalability; enterprise architecture strategy development using frameworks such as TOGAF; Salesforce platform technologies, such as Apex, Flows, Lightning Web Components (LWC), and declarative tools; cloud-native software development and modern DevOps practices for enterprise Salesforce deployments; working with secure systems handling sensitive data in regulated industries such as healthcare and financial services; designing data ingestion pipelines and external integrations using Salesforce APIs, MuleSoft, and middleware solutions; Salesforce data lifecycle and reference architecture patterns for scalability and reusability; and leading Salesforce multi-cloud transformations integrating Health Cloud, Marketing Cloud, Service Cloud, and related platforms.
This is a remote work position. Multiple positions available.
To apply, please submit an application online at https://jobs.lever.co/aledade/cf56503c-d743-4a16-8f7b-921d05ddf4f3
Who We Are:
Aledade PBC, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade PBC, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade PBC, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
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Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
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- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
