- Work closely with the business functions such as Service, Sales, Configure/Price/Quote, and Marketing to understand ongoing maintenance, enhancements, project requirements and capabilities.
- Identify and evaluate best practices related to the use of tools both internally and externally and makes recommendations to management for incorporation into existing tools/functionality.
- Stay abreast of the trends in technology in support of CRM and Incorporate industry standard user interface design that is intuitive, simple, and easy to use.
- Design, develop and configure solutions using out of box functionality or custom applications in a sandbox environment.
- Support and enhance CRM integrations to Oracle ERP or Other Cloud Applications.
- Bachelor’s degree and equivalent in field with 2+ years experience OR Master's degree in field with 1+ years experience . industry experience in healthcare, business, computer science, education, or other relevant fields.
- Information Technology experience supporting CRM applications.
- Experience with development using software engineering best practices, with demonstrated ability to adhere to source control and design control processes; must possess a focused urgency and willingness to manage multiple short- and moderate-duration projects simultaneously.
- Collaborate with product owners and business functions such as Service, Sales, and Marketing to transform evolving requirements into working applications that meet the business and usability needs
- Configure and customize the CRM systems and provide daily support to end users including managing issue resolution and performing root cause analysis
- Technical Skills: Java, Java Script, SFDC – Apex, VF, Salesforce
- Working with JIRA, Confluence, and Rest and Soap API’s
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The U.S. EEO posters are available here.
For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or [email protected].
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