Sales Operations Manager, AIRS Team

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

Your Career

As the Manager of Sales Operations for the global AIRS team, you will be a key driver of customer retention and revenue growth across the AIRS organization. You will lead a team of professionals and collaborate closely with the Sales, Finance, Strategy, and IT departments to optimize processes, enhance customer experiences, and strengthen client relationships. Your role will be pivotal in shaping our strategic approach and ensuring the long-term success of our business.

Your Impact

• Forecasting and Analytics: Lead the development and maintenance of accurate sales forecasts to support strategic decision-making.

• Team Leadership and Performance Enhancement: Drive team productivity and foster a high-performance culture by providing strong leadership and hands-on guidance to consistently meet and exceed performance targets.

• Policy Compliance and Process Management: Ensure strict adherence to company policies and procedures, including compensation and booking policies, through collaboration with cross-functional stakeholders.

• Strategic Planning and Process Optimization: Own the annual planning process for the global team, including setting sales quotas, territory design, headcount planning, and related tasks.

• Customer Support and Cross-Functional Collaboration: Efficiently resolve licensing and fulfillment issues while collaborating with Customer Success and Sales teams to proactively address customer needs and identify future opportunities.

Your Experience 

• 5+ years of experience in Sales Operations, Planning, or Finance, with at least 2 years in a leadership role.

• Deep experience working with Salesforce CRM, data analytics, and annual planning tools.

• Hands-on experience in business analysis, data analytics, and statistical modeling.

• Ability to plan and manage at both strategic and operational levels.

• Well-experienced in a Sales Operations/Finance environment and possessing a strong understanding of sales processes and methodologies.

• A strategic mindset with a focus on long-term planning, and a demonstrated ability to adapt to evolving business needs while remaining hands-on.

• Bachelor's degree in Engineering, Economics, Business, Finance, or a related field.

The Team

Our Business Operations is a focused team that works on critical Go-To-Market business processes and challenges to drive and support our industry-leading growth. Your efforts will directly impact the overall success of a world-leading cybersecurity business. You'll collaborate with the sales organization and other functions, including Finance and Business Units, to drive our growth. You possess a unique blend of business insight, business strategy experience, influencing skills, and the ability to collaborate with a large number of constituents within Palo Alto Networks.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $129000 - $209000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.