Sales Operations Director

We are looking for a seasoned Go-to-Market Operations leader to drive global Sales Operations strategy and execution. This highly visible role will serve as a trusted partner to Sales leadership worldwide, shaping strategic priorities and enabling execution worldwide. The ideal candidate brings a rare blend of analytical rigor, structured project management, persuasive storytelling, and executive presence with the ability to influence without authority. This is a high-impact opportunity for someone energized by complexity, cross-functional influence, and building scalable global processes that unlock productivity and growth.

What you'll do:

• Strategic Partnership – Serve as a thought partner to global Sales Leaders (North America, EMEA-APJ, LATAM, Federal), aligning regional priorities with worldwide strategy.
• Forecasting & Pipeline Management – Define, standardize, and drive global forecasting and pipeline processes to ensure accuracy, accountability, and predictable execution of revenue growth QoQ.
• Annual & Long-Range Planning – Lead worldwide planning processes, including organizational design, headcount strategy, quota methodology, territory design, rules of engagement, and cross-functional alignment.
• Performance & Productivity – Identify and operationalize opportunities to improve Sales execution, accelerate pipeline progression, and enhance seller efficiency.
• Global Strategic Initiatives – Change leadership. Lead and enable large-scale cross-functional initiatives from discovery through execution, ensuring measurable business outcomes.
• Change Leadership – Drive adoption of global processes, forecasting rigor, and playbook frameworks through clear communication, enablement, and executive engagement.
• Visibility & Insights – Establish global health-of-business reviews, dashboards, KPIs, and productivity benchmarks to enable data-driven decision making.
• Voice of the Sales Org – Represent the needs of the global Sales organization within company-wide initiatives, ensuring cross-functional projects and programs deliver measurable impact.

What you’ll bring:

• 10+ years of experience in Operational or Strategy roles at a top-tier technology company.
• Proven expertise in forecasting, pipeline management and SFDC; strong command of analytics, reporting and productivity measurement.
• Demonstrated success leading global initiatives, aligning diverse stakeholders, and influencing senior executives.
• Exceptional relationship-building skills; adept at collaboration, persuasion and managing across cultures and geographies.
• Ability to synthesize complex, ambiguous findings into clear, compelling recommendations.
• End-to-end experience leading strategic initiatives - from problem framing and analysis through implementation, communication and change management.
• Strong change management and adoption leadership skills, with a track record of successfully embedding new processes and driving organizational buy-in

Our Values:

We look for people who embody our values - Care, Do, Try & Shine.

• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try - We try our best and we don’t give up
• Shine - We shine and make it our mission to always stand out

The annual base salary range is $155,000 - $185,000. Actual salaries will vary and are based on a candidate’s qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.

BigBenefits: 

💻 Work from home with a global remote-first community

🏆 Global Culture Corner

🏝️ Flexible PTO and Quarterly Volunteer Days

💸  Equity Participation

🏥 100% employer-covered medical, dental, and vision options available to you

🐶 Additional insurance benefits like pet insurance and legal assistance 

📚 Learning & Development Opportunities 

💰 Fidelity Employer Sponsored 401K 

📣 Robust DEI Program with several vibrant ERG communities

🍼 Paid Parental Leave