Sales Assistant, E-Commerce (Shopify)

Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.

We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology. 

Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle. 

Overview:

We're looking for a detail-oriented and eager-to-learn Shopify Sales Assistant to support the day-to-day ecommerce operations of our TP-Link and Omada Shopify storefronts. This is a great entry point into ecommerce — you'll get hands-on experience with product merchandising, customer engagement, and email/SMS marketing under the guidance of the broader ecommerce team

Key Responsibilities

• Shopify Store Support: Help maintain and update the TP-Link and Omada Shopify storefronts, ensuring content stays accurate and on-brand.
• SKU & Product Setup: Assist with creating and maintaining SKU-level product listings — titles, descriptions, imagery, pricing, variants, specs, and inventory — across both storefronts.
• Collection Page Support: Help build and organize collection pages, keeping navigation clean and merchandising aligned with team priorities.
• Klaviyo Campaign Support: Assist in building and scheduling Klaviyo email/SMS campaigns and flows (welcome series, abandoned cart, promotions) under direction from the management team.
• Customer Engagement: Respond to customer inquiries (pre- and post-sale) via storefront channels in a timely, friendly, and on-brand manner.
• Product Launch Support: Help with listing setup and  any related GTM work for  new product launches.
• Promotions & Merchandising: Support setup of discount codes, bundles, and seasonal promotions; assist with site banners and featured products.
• Basic Reporting: Help track storefront and campaign performance, flagging anything unusual to senior team members.
• Troubleshooting Support: Assist in identifying listing, inventory, or checkout issues and escalate as needed.
• Team Collaboration: Work closely with Sales, Marketing and Operations across both brands.

Qualifications

• Experience: 2+ years of experience in ecommerce;
• Shopify Familiarity: Some exposure to Shopify or similar ecommerce platforms preferred, but not required.
• Attention to Detail: Organized, careful with data, and comfortable double-checking your own work.
• Communication: Clear, friendly written communication for customer interactions and team coordination.
• Basic Analytical Skills: Comfortable using spreadsheets (Excel/Google Sheets).
• Attitude: Proactive, willing to learn, and comfortable asking questions in a fast-paced environment.

Education

• Bachelor’s degree required.

Salary: $65K - $80K annually

Benefits:

• Fully paid medical, dental, and vision insurance (partial coverage for dependents)
• Contributions to 401k funds (Quarterly Employer Contributions
• 15 days accrued vacation/ 48 hours sick
• 11 paid holidays
• Health and wellness benefits, including free gym memberships
• Quarterly team-building events
• Free lunch Friday

At TP-Link Systems Inc., we are continually searching for ambitious individuals who are passionate about their work. We believe that diversity fuels innovation, collaboration, and drives our entrepreneurial spirit. As a global company, we highly value diverse perspectives and are committed to cultivating an environment where all voices are heard, respected, and valued. We are dedicated to providing equal employment opportunities to all employees and applicants, and we prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Beyond compliance, we strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc

Please, no third-party agency inquiries, and we are unable to offer visa sponsorships at this time.