Sales and Account Management Coordinator - US Remote

Work Schedule

Environmental Conditions

Job Description

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.

The Sales and Account Management Coordinator is a member of the Commercial Solutions team. We are a sales enablement team supporting the Clinical Trial Division of Thermo Fisher Scientific. Responsibilities include assisting with sales, client services, analytics, and bid defense scheduling. This role is the link between pre-sale and post-sale client satisfaction.

How will you make an impact?

You will be a part of a diverse, dynamic team, who plays a critical role in supporting Account Executives and Global Portfolio Leads in ensuring a positive client experience throughout the sales process. This will be accomplished:

• By supporting Account Executives to manage opportunities through RFIs, RFPs, RFQs, bid defenses and post-win activities as the need arises
• By seeking knowledge of the drug development process, client needs, and the service lines available within the organization.
• By seeking advice/input on complex problems when needed
• By applying strong critical thinking and self-management skills
• By staying motivated to learn and grow
• By being focused, organized, and process driven

What will you do?

• Translate quotes into quote summaries to be used in Bid Defenses
• Support client communication in the form of business review meeting slide deck content
• Coordinate the strategic bidding process by working with SMEs, leading planning, and preparing for bid defenses
• Support metric development and reporting for mid-growth and large biopharma clients
• Perform administrative tasks and problem-solving while working closely with Global Portfolio Leads and Account Executives
• Support project management tasks such as scheduling meetings, following up with slide content contributors, preparing slides, and reviewing Powerpoint decks for accuracy
• Drive process efficiencies by finding opportunities for automation in the sales process

• Background in the pharmaceutical industry, preferably including clinical supply experience or equivalent proficiencies
• Ability to complete support tasks (administrative, operational, or technical)
• Clear and concise verbal and written communication skills
• Proficiency in Microsoft Office Programs, especially PowerPoint
• Experience working remotely is preferred
• excellent social skills and ability to work with a diverse and dynamic team
• Ability to work independently and to seek out support as needed

• Two-to-four-year degree from an accredited college, university, or recognized professional in a health-related field is preferred.

Compensation and Benefits

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs

• Employee assistance and family support programs, including commuter benefits and tuition reimbursement

• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards