Safety Specialist (6957)

Status: Full-Time, Non-Exempt | Payrate: $22.00/Hour | Schedule: Monday, Sunday 7:00 a.m. - 3:00 p.m., & Tuesday, Wednesday 3:00 p.m. - 11:00 p.m.

Job Summary: The Safety Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. Key responsibilities include assisting with shelter setup, maintaining the safety of the facility, and assisting with crowd control and crisis intervention. The ability to ensure a client-focused, trauma-informed housing approach are required. 
 
Essential Duties and Responsibilities: 
Shelter Support 
Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness 

• Assist in the implementation of shelter activities to ensure quality, guest-focused, and trauma-informed delivery of services 

• Encourage and discuss progress toward housing with shelter guests 

• Assist with shelter setup and maintenance  

• Assist with general cleanliness and safety of facility including emptying trash cans and clean-up 

• Assist with receiving and verifying orders from vendors, completing tally sheets  

• Assist in the organization of supplies and facilities needs  

• Maintain a safe and functional shelter facility by providing traffic control and gate service 

• Perform basic searches of persons or their property 

• Demonstrate responsibility during perimeter checks and firewatch duties 

• Provide client engagement support to drivers during shuttle service ride-alongs 

Administration 
Goal: Oversee administrative duties that support program services 

• Assist with keeping detailed daily summary sheets  

• Assist with record keeping and reporting 

• Assist with keeping perimeter check logs and firewatch duties 

Miscellaneous 

• Assist with guest services and program activities if necessary  

• Complete ad hoc projects as appointed by Supervisor  

Requirements:   

Experience 

• Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs 

• Ensure a client-focused, trauma-informed, and housing-focused shelter approach 

• Ability to direct and professionally control crowds while preserving their right to personal dignity 

• Ability to work in sync with licensed third-party security officer team 

• Knowledgeable about fair housing and legal concerns to advocate for the organization and the clients we serve 

General 

• Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional and safe environment while on duty; and establish and maintain effective working relationships with others 

• A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs 

• Detail-oriented and computer proficiency in Microsoft Word and Excel required 

• Self-motivated, the ability to manage a high volume of emails, work independently and with a group, dependability, responsibility  

• Fluency in Spanish is of significant value 

Physical Requirements 

• Commuting in the field as needed throughout the week to meet with property managers, attend to property emergencies, conduct habitability inspections, post notices, unit assessments, etc. 

• Enter units with program staff as needed  

• Answer and respond to phone queries 

• Ability to lift, push, and pull up to 50 pounds 

• Prolonged periods of standing and the ability to work in a fast-paced environment  

Core Competencies: 

• Adaptability: Ability to adjust to different perspectives, cultures, and backgrounds, recognizing the diverse interconnectedness of individuals and communities 

• Compassion: Demonstrates empathy and understanding towards others, acknowledging their interconnectedness and inherent worth 

• Humility: Recognizes one’s own place within the larger interconnected web of humanity, showing openness to learning from others and acknowledging the contributions of all 

• Build Trust: Excels in building and maintaining trust within teams and across organizational levels, consistently demonstrating integrity and honesty in communication, actions, and decision-making 

• Accountability: Takes responsibility for actions, admits mistakes, and continuously strives for self-improvement, and encourages a learning mindset within the organization 

• Continuous Improvement: Commits to personal and professional development, fostering a culture of continuous improvement, and encourages a learning mindset within the organization 

• Communication: Excels in communicating clearly and persuasively through verbal, non-verbal, and written communication, conveying complex ideas with clarity, and fostering open dialogue across all levels of the organization 

• Confidence: Exhibits courage in making bold decisions, taking action in the face of uncertainty, and embracing calculated risks on behalf of constituents 

• Critical Thinking: Possesses the ability to critically analyze existing policies related to homelessness and constructively advocate for changes that address systemic injustices 

• Collaboration: Builds and fosters positive relationships with diverse range of stakeholders, including clients, coworkers, community organizations, and affected communities and effectively working toward the shared goal of ending homelessness 

• Drive Change: Understands and embodies that every action is an opportunity to be innovative and draw ideas from others; implements valuable change to forward our mission and shares the “why’s” behind changes