Jobs at Mercy House Living Centers

Manage employee relations by advising management and staff, investigating complaints, conducting trainings, maintaining compliance with employment laws, developing policies, managing grievances, analyzing trends, and maintaining confidential records. Provide guidance on discipline, harassment, discrimination, and conflict resolution; participate in HR projects and travel to regional sites as needed.

Provide shelter support and maintain facility safety: assist with shelter setup, crowd control, crisis intervention, client engagement, basic searches, perimeter/firewatch checks, recordkeeping, vendor receiving, and administrative duties to support trauma-informed, housing-focused services.

Lead and manage regional homeless services programs including shelter operations, case management oversight, budget monitoring, staff supervision, community partnerships, program development, and quality control. Ensure trauma-informed, client-focused practices, coordinate trainings, produce reports, and support crisis response as needed.

Provide trauma-informed supportive and logistical services during shelter shifts: set up and maintain facility, assist guests toward housing, perform crisis intervention, complete administrative records, manage supplies and vendor receipts, monitor audio equipment, and conduct neighborhood patrols to maintain safety and community relations.

Provide supportive and logistical services for an emergency shelter, including shelter setup and maintenance, cleanliness, neighborhood patrols, crisis intervention, trauma-informed guest support, basic administrative recordkeeping, receiving vendor orders, and assisting with guest services and ad hoc projects.

Manage day-to-day operations and expansion of the CalAIM program in Santa Barbara County, supervising Housing Navigation staff, ensuring compliance with billing and EHR processes, tracking metrics, building provider partnerships, overseeing quality control and audits, handling budgets and caseloads, and providing leadership, training, and crisis support for program participants and staff.

Lead IT strategy and operations, maintain and optimize infrastructure (networks, servers, cloud), manage vendors and IT budget, supervise and mentor the IT team, and ensure secure, scalable systems while supporting organizational goals.

Provide supportive and logistical services during shelter shifts: set up and maintain facility, ensure cleanliness and safety, conduct neighborhood patrols, assist guests with housing progress, perform crisis intervention using trauma-informed approaches, handle recordkeeping and vendor orders, set up equipment, and complete ad hoc supervisor-assigned tasks.

Provide HR support across employee relations, recruitment, onboarding, training, workers' compensation, compliance, and HR operations. Conduct workplace investigations, coach managers, coordinate hiring and pre-employment checks, deliver leadership training, perform regular site visits across Ventura and Santa Barbara counties for safety and compliance, maintain HR records, and support policy implementation and HR initiatives.

Provide supportive and logistical services for an emergency shelter: assist with shelter setup and maintenance, ensure facility safety, perform crowd control and basic searches, support crisis intervention and client engagement, keep records and logs, assist with supplies and vendor receipt, and participate in firewatch and perimeter checks.

Provide supportive and logistical services in an emergency shelter: maintain cleanliness and safety, assist guests toward housing, perform crisis intervention, set up facilities/equipment, complete administrative records and reporting, support guest services and supplies, and perform physical tasks including lifting up to 50 pounds.

Provide supportive and logistical services for an emergency shelter: implement trauma-informed activities, assist with shelter setup and cleanliness, receive vendor orders, maintain records, support guest services and housing goals, perform neighborhood patrols, and complete ad hoc projects. Must lift up to 50 pounds.

Provide frontline supportive and logistical services at an emergency shelter during assigned shifts: set up and maintain the facility, ensure cleanliness and safety, conduct neighborhood patrols, assist guests toward housing goals, perform crisis intervention using trauma-informed practices, complete basic administrative tasks and recordkeeping, and support program activities as needed.

Provide supportive and logistical services for an emergency shelter: set up and maintain facility, ensure cleanliness and safety, assist guests with housing-focused and trauma-informed services, perform crisis intervention, complete administrative records, receive orders, organize supplies, and conduct neighborhood patrols.

Provide trauma-informed shelter support during shifts: set up/maintain facility, ensure cleanliness and safety, conduct neighborhood patrols, assist guests toward housing, perform crisis intervention, handle administrative recordkeeping, and support vendor deliveries and program activities as needed.

Provide frontline support at an emergency shelter: implement trauma-informed, guest-focused services; assist with facility setup, cleanliness, supplies, and vendor orders; conduct neighborhood patrols; complete administrative record-keeping and daily summaries; perform crisis intervention and assist guests toward housing stability. Must work flexible evening, weekend, and holiday shifts.

Provide administrative and operational support for fundraising: process gifts, maintain donor records in Raiser's Edge NXT, generate donor acknowledgments, assist reconciliations and reporting, support campaigns and events, and contribute to database cleanup and departmental process improvements.

Provide supportive and logistical services for an emergency homeless shelter, maintain safety and cleanliness, perform perimeter and fire watch duties, assist with client engagement, recordkeeping, supply management, basic searches, and shuttle ride-alongs. Must work flexible nights, weekends, and holidays and support trauma-informed, housing-focused shelter operations.

Provide supportive and logistical services for an emergency shelter, including shelter setup, facility safety, crowd control, crisis intervention, client engagement, basic searches, perimeter and firewatch checks, record keeping, and assisting with supplies and vendor deliveries. Maintain a trauma-informed, client-focused environment and support administrative duties and shuttle ride-alongs as needed.

Provide part-time on-site support to an emergency shelter, including setup, facility safety, crowd control, crisis intervention, client engagement, basic searches, perimeter and fire-watch duties, administrative recordkeeping, and assistance with supplies and vendor deliveries. Emphasizes trauma-informed, housing-focused, and client-centered care.