Risk Management - Payments Risk Control Manager - Senior Associate

Job Description
Job Description
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. The Risk Control Management team provides leadership to create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols. Our culture is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Associate in the Risk Control Management team, specifically as a Control Manager supporting Payments Risk, you will foster relationships with our global business partners and other stakeholders across the organization to promote early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk. Your responsibilities will encompass top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
Job Responsibilities

• Support execution of the Control and Operational Risk Evaluation framework through process analysis
• Identify operational risks and advise stakeholders on control design, implementation, and monitoring
• Manage end-to-end issue resolution, including root cause analysis, ownership, action planning, tracking, and validation
• Assess the impact of new or updated regulations, policies, procedures, or technology on processes and controls
• Prepare and deliver executive-level management control updates and relevant materials
• Provide control-related subject matter expertise for projects led by the Control Management organization
• Drive innovation in tools and practices to enhance efficiency
• Foster relationships with global business partners and stakeholders
• Promote early risk identification and assessment across the organization
• Escalate and remediate control issues in real time
• Contribute to the development and implementation of sustainable solutions to mitigate operational risk
  Required qualifications, capabilities, and skills
• Bachelor's degree or equivalent experience
• Five years of experience in risk management, audit, or compliance roles
• Proven ability to collaborate and build strong partnerships across multiple locations
• Strong analytical, problem-solving, and organizational skills with attention to detail
• Demonstrated leadership and sound judgment, with ability to multi-task and deliver under tight deadlines
• High degree of initiative and adaptability in a results-driven environment
• Clear and concise written and verbal communication, including influencing and presentation skills
• Ability to prepare and edit executive-level communications
• Knowledge of control and risk management concepts
• Proficiency in Microsoft Office Suite, including Excel and PowerPoint
• Experience supporting payments risk or similar operational risk areas
  Preferred qualifications, capabilities, and skills
• Experience designing, creating, and evaluating controls with business partners
• Working knowledge of Artificial Intelligence
• Experience preparing executive-level management updates
• Track record of driving innovation in risk management tools and practices
• Experience supporting projects led by control management teams
• Strong stakeholder management and relationship-building skills
• Experience in a global financial services environment

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.