.png)
Vet and approve motor carriers for high-risk and ID-theft loads, resolve load-level tickets, maintain TMS data integrity, monitor alerts, escalate findings, and support compliance and carrier performance communication.
Who We Are
Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
Who We Want
We're looking for a detail-oriented and efficient Risk Coordinator to join our team. In this vital support role, you'll be on the front lines, carefully vetting motor carriers to ensure they meet our rigorous standards, directly safeguarding our customers' freight. You'll work diligently to quickly resolve load and carrier matches for high value high risk and ID theft loads, providing essential capacity to our sales teams. Your accurate and timely work directly contributes to the robust compliance framework and informs the broader risk mitigation strategies.
What You'll Do
- Carrier Vetting: Carefully review and approve motor carriers related to ID Theft and High Value High Risk loads to ensure they meet our high standards, protecting shipments from fraud and theft.
- Ticket Resolution: Resolve load-level tickets for ID Theft and High Value High Risk loads promptly to maintain smooth operations.
- Data Integrity: Accurately update and maintain our TMS with detailed information from carrier audits.
- Alert Monitoring: Investigate and analyze critical reports and alerts, escalating significant findings to the Risk Team.
- Compliance Knowledge/Experience: Demonstrated understanding of compliance regulations and experience in applying them.
- Communication: Ability to effectively communicate with representatives and management, providing constructive feedback on carrier performance.
Qualifications
- High school diploma, or equivalent. Bachelor’s degree preferred.
- Bilingual in English and Spanish is required.
- A self-starter with a proven ability to work independently.
- Proven ability to multitask in a fast-paced, high-energy environment!
- Strong logical reasoning skills, detail-oriented, with strong follow-through!
- Excellent customer service and communication skills via phone and email.
- A working knowledge of the Microsoft Office and G-Suite.
The Perks of Working With Us
- Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more.
- Leave the suit and tie at home; our dress code is casual.
- Enjoy office wide engagement activities, team events, happy hours and more!
- Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you'll find cafes and a wide variety of local restaurants.
- Start your morning with free coffee!
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Get paid to work with your friends through our Referral Program!
Your Arrive Experience
Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work.
Similar Jobs at Arrive Logistics
Logistics • Sales • Software • 3PL: Third Party Logistics
Provides clerical and administrative support to accounts payable by responding to carrier inquiries, resolving billing exceptions, validating payment documents, tracking issues, retrieving records, and escalating complex matters. The role requires bilingual Spanish and English communication, strong organization, attention to detail, customer service, and proficiency with Excel and Gmail.
Top Skills:
GmailExcel
Logistics • Sales • Software • 3PL: Third Party Logistics
Coordinate transportation operations for Mexico client accounts, including load building, shipment scheduling, appointment management, tracking, exception resolution, paperwork, and TMS administration. Communicate proactively with customers, carriers, account representatives, and internal teams to ensure timely shipment execution. The role requires fluent Spanish and English, strong multitasking, assertive problem-solving, and accurate adherence to standard operating procedures.
Top Skills:
Transportation Management System (Tms)
Logistics • Sales • Software • 3PL: Third Party Logistics
Manage and grow a portfolio of Mexico and U.S. trucking carriers for cross-border freight. Responsibilities include prospecting, outbound calling, booking and tracking loads, maintaining carrier information, collecting paperwork, resolving freight issues, confirming pickups and border crossings, and enforcing service metrics. The role requires strong English and Spanish proficiency, relationship-building, resourcefulness, and comfort working in a fast-paced, high-volume transportation environment.
Top Skills:
1 Stop ShopArrivenowCarrier SearchCommitted CapacityCRMEmailLoad BoardNextgen Tracking BoardSlackTruck Entry
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
