The Revenue Operations Specialist supports sales and account management by managing deal processes, optimizing workflows, and driving operational excellence through system and data management.
VGS is the world's leader in payment tokenization. Large banks, aspiring fintechs, and growing merchants embed our universal token vault into their technology stack to manage the complexities of payment data tokenization across processors and networks, open banking, card issuance, omnichannel loyalty, PCI compliance, payment orchestration, and more. We empower our clients and partners by tokenizing sensitive payment data, limiting compliance scope, and consolidating payments to unlock revenue and business opportunities.
VGS provides processor-agnostic tokenization solutions via secure universal token vaults, iframes, mobile SDKs, tokenization proxies, APIs, and data orchestration tooling to support payment acceptance, card issuance, PII and bank account tokenization, and other payments value-added services. Some of the use cases we enable include multi-processor Network Tokenization, Account Updater, payment orchestration, secure settlement file processing, 3DS, and Risk provider connectivity.
We’re looking for a Revenue Operations Specialist who thrives at the intersection of systems, processes, and go-to-market execution. This role will support the day-to-day operations of our sales and account management teams while helping scale the infrastructure that powers how we grow. You’ll partner closely with GTM leaders to manage quote-to-cash processes, improve workflows, and operationalize client engagement signals. This is a hands-on, cross-functional role—ideal for someone who’s detail-oriented, curious, and eager to take ownership of high-impact projects that drive revenue outcomes.
What you will be doing at VGS (Responsibilities)...
- Deal desk management: Including renewals, churn/contraction support, approval workflows, and quotes and order management.
- Sales operations: Partner with sales & account management to drive client growth and operational excellence. Support day-to-day operations and develop process improvements.
- Client operations: Collaborate with cross-functional teams, including legal and finance, supporting client contract execution and invoicing/billing/collections processes.
- System operations: Optimization and continual development of GTM tech stack, including Salesforce, Conga, Docusign, Gong, Outreach, and Clay.com. This role will be responsible for maintaining CRM data integrity, in partnership with Sales and account management.
- Process development and execution: Optimize current business processes, leverage our productivity tools, and ensure consistency.
What we are looking for from you (Requirements)...
- 2+ years of experience (with at least 1+ year of CRM-Salesforce management experience)
- System proficiency: Competency of CRM (Salesforce) and other GTM operation tools to streamline workflows and data management. (Flow, Dataloader & CPQ experience is a plus)
- Attention to detail: Work is done with accuracy and high quality, reducing errors and rework. Exceptional attention to detail and accuracy in data management and system configuration.
- Organizational skills: Handle multiple projects at the same time, keep the trains on the right track.
- Contract management: Ensuring contracts align with company objectives and compliance standards.
- Data analysis skills: Proficiency in analyzing sales and operational data to optimize processes and strategies. In addition, assessing deal terms, market data, and trends.
- Process optimization: Focused on operational precision in all GTM processes, remediate identified issues.
- Collaborative approach: Working closely with sales, account management, legal, and finance teams to align operations with overall company goals.
- Metrics-driven mindset: Focusing on KPIs and metrics to drive decisions and measure the effectiveness of GTM operations initiatives.
What you get from us...
• Flexible work hours and flexible PTO
• Competitive health benefits
• VGS stock options
• 401k plan, with employer matching 4% and immediate vesting (available only for US employees)
• Life & disability insurance
• Pre-tax flexible spending accounts, dependent and healthcare FSA (available only for US employees)
• Global parental leave program
• Employee Assistance Program
• Home Internet reimbursement
• New hire home office set up allowance
• Professional learning reimbursement
At VGS, we have a remote-first philosophy because we believe flexibility leads to great work and a healthy work-life balance. That said, if you live within 30 miles of one of our office locations, you’ll be on a hybrid schedule with some in-person time—because we know there’s real value in coming together.
We’re not about being in the office every day—but we are about connection, collaboration, and the energy that comes from a great brainstorm, a team lunch, or celebrating a big win in person.
We consider applicants without regard to race, color, national origin, sex, age, religion, sexual orientation, gender identity, veteran status, marital status, physical or mental disability, or other protected classes under all local, state, and federal laws and ordinances (AA/EOE/W/M/Vet/Disabled).
Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.
VGS will not be able to provide any kind of employment sponsorship at this time.
Please note we are currently only hiring in the following states...
California, Colorado, Florida, Illinois, New York, Oregon, Texas, Virginia, and Washington
Top Skills
Clay.Com
Conga
Docusign
Gong
Outreach
Salesforce
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