Revenue Operations Manager

We are a team of entrepreneurs, clinicians and engineers committed to bringing back joy to the practice of medicine.

Together with a community of clinician innovators, we’ve harnessed the best of machine learning science to develop Nabla: the leading AI assistant that’s restoring the human connection at the heart of healthcare. By streamlining clinical documentation, Nabla is helping clinicians focus on matters most - patient care. Today, over 85,000 clinicians across 130+ healthcare organizations trust Nabla to support how they deliver care every day.

We’re at the start of an ambitious journey: Ambient listening, dictation, coding, and command capabilities are all converging into a proactive assistant that intuitively streamlines clinical and financial workflows.

Backed by a recent $70M Series C, we’re hiring to build the next generation of clinical AI and improve the lives of clinicians and patients everywhere.

This is a great time to join us!

The Revenue Operations Manager is a cross-functional collaborator across the go-to-market commercial team and is responsible for growing predictable revenue across sales, marketing, and customer experience. You will act as a strategic partner uncovering insights in business data to optimize sales, marketing, and CS processes. Your day-to-day is to transform raw data into actionable insights and scalable process for our next phase of growth!

Insights (Analyze & Strategize)

• Analyze revenue data and GTM metrics to identify trends and surface actionable insights.

• Identify opportunities to drive revenue, such as go-to-market strategies, tactics to streamline the customer lifecycle, and potential sales process improvements by turning insights into strategic recommendations.

• Maintain data integrity across finance, sales, marketing, and CS.

• Build dashboards and reporting frameworks that enable visibility across Sales, Marketing, and CS.

  • Capture and measure team performance through standardized KPIs and reporting.

• Partner with leadership to strategize, design and execute data-driven GTM strategies.

• Create executive reporting frameworks: board insights, manager dashboards, and all-hands metrics.

Process (Measure, Enable & Standardize)

• Collaborate with cross-functional teams to align on processes that drive predictable revenue.

• Design, implement, and refine repeatable revenue processes across the GTM org.

• Lead onboarding and training enablement efforts by equipping Sales, Marketing, and CS with tools, training, and playbooks to adopt best practices.

• Monitor the Sales Development Rep team to ensure they are equipped to actively build pipeline and efficiently manage the inbound lead qualification.

• Support change management initiatives by documenting and enabling process adoption.

• Develop sales territories and build compensation plans that incentivize behaviors needed to hit targets.

Systems (Unify & Optimize)

• Aligning technology to present a complete picture of revenue, business, and activity data.

• Own CRM and related GTM tech stack to ensure data accuracy and system reliability.

• Implement and optimize workflows to reduce manual tasks and improve efficiency.

• Maintain system integrations across marketing, sales, and CS platforms (including enablement and training on all systems).

• Continuously evaluate and improve the tech stack to support organizational scale and deliver accurate insights.

• 5+ years of experience in revenue operations and/or sales operations, ideally in a fast-paced, healthcare SaaS start-up.

• Proven experience scaling GTM systems and operations at high-growth organizations.

• Strong analytical background with ability to translate business requirements into technical solutions.

• Strategic thinker that can translate business objectives into actionable initiatives.

• Understands relational databases, data visualization, and data integrity.

• Can simplify complex concepts and communicate them effectively.

• Must be able to present and share data in a polished, meaningful way, whether it’s a quick email, in-depth report, or presentation deck.

• Have a deep knowledge of CRM software and the administration of them, specifically Hubspot. Strong familiarity with using Excel and other tools to assess, manipulate, and analyze data.

When you become a part of our company, you join a team of excellence-driven, curious, and genuinely kind individuals. Together, we're committed to making clinicians' lives easier and improving healthcare experiences for everyone. We believe in a world where clinicians can focus on what they were trained to do - caring for their patients, and where no patient feels their visit was rushed.

We come to work excited to leverage AI to do more for clinicians. We’re obsessed with our users’ satisfaction and we actively seek out opportunities to engage one-on-one with clinicians to understand how Nabla can better help. We consistently look for ways to improve and do not shy away from doing the work to excel. Whether it’s a feature our users asked for, or a new article for our blog, we prioritize collaboration to deliver exceptional outcomes.

We love having fun as much as we love work. Our #nablabla channel is as active as our #feature-show-off channel, we exercise during the work day at least 3 times a week (yoga, running, pilates, or HIIT, your choice!), enjoy regular off-sites to gather the team, and travel to see each other in places like NY, Paris, San Francisco, and many other vibrant cities. Oh, and we’re constantly snacking on chocolate or nuts!

If this sounds like an environment you’ll thrive in, we look forward to reading your application!

Joining Nabla means being part of a team that shares a commitment to excellence, humility, growth, and inclusion.

Every day is a new chance to excel

We aim for nothing less than the best and are willing to put in the effort and dedication required to exceed standards. We learn from yesterday’s failures and do better every day.

Stay humble

There’s no place for ego in our team. Our collective success is more important than individual achievements. We see humility as wisdom — keeping focus on the bigger picture.

Feedback is a gift

We embrace feedback and foster a culture of trust and respect that helps everyone grow. We communicate openly about both achievements and challenges, and we actively involve each other in finding solutions.

Committed to diversity

We recognize the ongoing challenge of diversity in tech. Our responsibility starts with fostering an inclusive environment where everyone feels empowered to be their authentic selves and do their best work.

Diversity and inclusivity are fundamental values at Nabla. We embrace individuals from various backgrounds, including race, gender, educational history, sexual orientation, and beyond.

As an equal opportunity employer, we actively seek out and welcome applicants from diverse backgrounds, believing that a wide range of perspectives enriches our team and enhances our ability to innovate and thrive.

There is an active employment scam which is now using Nabla to collect personal information or financial scams. If you’re contacted by a Nabla recruiter, please ensure whomever is contacting you truly represents Nabla and is utilizing a nabla.com email address. We will never ask for the exchange of any money or credit card details during the recruitment process. Nabla utilizes a hiring platform for all applications; please be aware of any suspicious email activity from people who could be pretending to be recruiters or senior professionals at Nabla. You can find more information following this link.
Nabla does not accept unsolicited CVs from recruiters or employment agencies in response to the Nabla Careers page or a Nabla social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Nabla.