Revenue Cycle Super User

1. Oversee complete, timely, and accurate data entry of admissions, eligibility, and authorization data across all required forms and systems (i.e. Avatar, PCNX, SmartCare).
2. Conduct regular audits of data entry – identify, correct and/or escalate errors as needed.
3. Review and reconcile denials and rejections at both County and State levels in coordination with the Billing Team.
4. Serve as main point of contact between the department, QA, and Billing for data entry and reconciliation issues.
5. Identify and escalate system or recurring issues for analysis and resolution.
6. Run and interpret system reports to identify trends, error patterns and opportunities for improvement.
7. Maintain detailed logs of data errors, corrective actions taken and outstanding issues.
8. Provide hands-on training to departmental staff to promote accurate and consistent data entry practices.
9. Participate in billing trainings and apply insights to refine internal processes.
10. Serve as the first-line accountability for RCM data accuracy within department.
11. Work closely with Billing, QA and Supervisors on process improvements, performance initiatives and issue resolution.
12. Perform other related tasks as assigned by Supervisor, Director or CEO.

• High School Diploma or GED and
• One year of experience in a healthcare organization, billing or finance role

• High School Diploma or GED and
• Three years’ experience in a healthcare organization, billing, or finance

• Prior experience in SUD billing, healthcare data entry, QA, or program management strongly preferred.
• Familiarity with electronic health record (EHR) systems (i.e. Avatar, PCNX, SmartCare) is a plus, training provided if needed.
• Proficient in Microsoft Excel (pivot tables, filters, formulas)
• Strong analytical skills and ability to interpret data reports
• Strong written and verbal communication skills
• Ability to work collaboratively with multidisciplinary teams

SETTING

Tarzana Treatment Centers, Inc. is a non-profit organization, providing behavioral healthcare services including chemical dependency and mental health services.
 
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Tarzana Treatment Centers, Inc. is an equal employment opportunity employer and does not discriminate based on race, national origin, religion, gender, sexual orientation, disability, or any other characteristic protected by federal, state, or local law.
 
ADA REQUIREMENT
Tarzana Treatment Centers, Inc. supports the Americans with Disabilities Act. Discrimination is prohibited in all aspects of employment against disabled persons, who, with reasonable accommodations, can perform the essential functions of a job.