Own the lease renewal lifecycle for a national manufactured housing portfolio: plan and execute rent increases, ensure multi-state legal compliance, manage renewal administration, support resident retention and non-renewal workflows, audit data, and report renewal and occupancy performance to leadership.
Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 100+ communities and more than 30,000 homesites across the U.S. We are experiencing intentional, rapid growth by continuously acquiring communities.
At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. You may be asking yourself - what makes us different? It is our culture. Our unique culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness.
Rent Increase Strategy & Execution
- Own the annual rent increase process from planning through implementation.
- Build and manage the renewal and rate-increase calendar across the portfolio.
- Coordinate timing of increases to align with lease expirations, occupancy goals, and NOI targets.
- Program and validate approved increases within property management systems.
- Ensure renewal and increase notices are delivered accurately and within required legal timelines.
- Monitor retention, delinquency, and post-increase performance metrics to improve future pricing strategy.
Renewal Administration & Compliance
- Manage the full renewal notice process across all operating states.
- Ensure all notices meet state-specific requirements for timing, content, delivery, and documentation.
- Maintain compliance tracking for notice periods, delivery requirements, increase limitations, and required disclosures.
- Coordinate preparation, execution, and filing of lease renewal documentation.
- Maintain accurate lease expiration dates, renewal triggers, and resident records within property management systems.
- Conduct periodic audits to ensure renewal accuracy, data integrity, and regulatory compliance.
Resident Retention & Non-Renewal Coordination
- Partner with Community Managers and Regional Vice Presidents to evaluate renewal and non-renewal decisions.
- Help identify operational or resident experience issues impacting retention.
- Analyze turnover trends, renewal declines, and retention performance to recommend improvements.
- Coordinate non-renewal workflows, documentation, and communication processes.
- Track move-outs, home disposition status, and turnover readiness.
- Support retention initiatives and renewal strategies that improve occupancy and resident stability.
Reporting, Communication & Process Improvement
- Maintain reporting related to renewals, rent increases, occupancy, pricing, collections, and retention performance.
- Provide leadership with regular reporting on renewal acceptance rates, non-renewals, compliance status, and portfolio trends.
- Conduct regular communication with Community Managers and Regional Vice Presidents regarding upcoming renewals, notice timelines, and operational issues.
- Identify opportunities to improve efficiency, automate workflows, and standardize renewal processes across the portfolio.
- Stay current on landlord-tenant regulations and manufactured housing compliance requirements across all operating states.
Cross-Functional Leadership & Portfolio Support
- Partner with onsite and corporate leadership to align renewal execution with portfolio performance goals.
- Support operational decision-making through renewal performance insights and resident trends.
- Ensure consistent communication and execution standards across all communities.
Skills & Competencies
- 3+ years in multifamily, manufactured housing, or residential property management, with direct ownership of renewals, rent increases, or lease administration
- Strong knowledge of multi-state landlord-tenant law, including state-specific notice periods, delivery requirements, rent increase limitations, and non-renewal procedures
- Deep understanding of manufactured housing lease structures, lot rent dynamics, and the distinction between resident-owned and community-owned home tenancies
- Proficiency with property management systems (ManageAmerica preferred) and the ability to program, validate, and audit renewal and rate-increase data
- Excellent organizational skills with the ability to manage high-volume, deadline-driven workflows across a distributed portfolio
- Strong analytical skills, including the ability to evaluate renewal performance data, identify trends, and translate findings into actionable recommendations
- Clear, professional communication skills with the ability to collaborate effectively with Community Managers, RVPs, legal resources, and corporate leadership
Personal Attributes
- Highly detail-oriented, compliance-minded, and process-driven, with a strong sense of urgency around deadlines
- Ownership mindset with a focus on NOI performance, occupancy protection, and measurable financial outcomes
- Comfortable navigating ambiguity and making sound judgment calls on non-renewal decisions and resident edge cases
- Self-directed and organized, capable of managing complex calendars and competing priorities across multiple communities and states
We offer our employees a golden work experience, including a competitive salary, comprehensive health benefits, generous PTO, paid holidays, a 401(k) with a 6% company match, and above all, infinite opportunities to learn, develop, and sharpen their skills. Come be a part of a company that knows what it means to succeed as a team.
It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability, or veteran status.
Havenpark Communities is aware of fraudulent recruiting communications impersonating our company. Havenpark does not make hiring decisions through informal or text-only communication. Havenpark will never ask candidates to provide payment, purchase items, deposit checks, or share sensitive financial information as part of the hiring process. If you believe you have been contacted fraudulently, please report it to [email protected]
Similar Jobs
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Manage enterprise SaaS renewals by protecting and expanding ARR, developing renewal strategies, negotiating commercial terms, preparing offers, and driving timely contract execution. Research customer license usage, structure renewal and upsell scenarios, manage Flex activations, identify account risks, maintain accurate forecasts, and partner with field sales and customer value teams. Serve as a subject matter expert on subscription renewals and sales policies while using AI to improve workflows and decision-making.
Top Skills:
Artificial IntelligenceExcelSaaSSalesforceSalesforce Cpq
Software
Owns a B2B SaaS renewal portfolio, maximizing recurring revenue through accurate renewals, forecasting, quoting, repricing, upselling, and cross-selling. Builds customer relationships, explains products and contract terms, meets renewal quotas, maintains Salesforce records, and delivers strong customer service. The role requires autonomy, collaboration, attention to detail, numeracy, communication, and problem-solving skills.
Top Skills:
ExcelSaaSSalesforce
Software
Manage a B2B SaaS renewal portfolio, maximizing recurring revenue through accurate and timely renewals, forecasting, quoting, repricing, upselling, and cross-selling. Build customer relationships, explain products, pricing, and contract terms, meet renewal quotas, and coordinate with internal teams. The role requires strong numerical, communication, organization, problem-solving, and contract interpretation skills, along with Salesforce expertise and the ability to work autonomously in a customer success environment.
Top Skills:
GainsightExcelSaaSSalesforce
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
