Remote Cruise Coordinator who qualifies and schedules prospective clients for cruise specialists, collects travel details, maintains lead and appointment records, confirms and follows up with prospects, and coordinates handoffs with the cruise travel team to ensure smooth client service.
Job Title: Cruise Coordinator| Cruise Lines | Remote
Location: Remote (U.S.-Based)
About Us:
We are a professional travel planning company specializing in personalized cruise vacations, resorts, and group travel experiences. Our mission is to provide exceptional service and unforgettable trips for clients, ensuring every detail is perfectly planned from start to finish.
Position Overview:
We are seeking an enthusiastic and detail-oriented Cruise Coordinator to support our cruise travel division. In this fully remote role, you will connect with potential clients, schedule consultations for our cruise specialists, and assist in gathering initial travel details. This position is ideal for individuals who enjoy engaging with people, are highly organized, and have an interest in the cruise and travel industry.
Key Responsibilities:
Reach out to prospective clients via phone, email, and online messaging
Schedule appointments for clients to meet with cruise travel advisors
Gather essential travel information (destination, dates, budget, preferences)
Maintain accurate records of calls, leads, and scheduled appointments
Confirm appointments and follow up with prospects when needed
Collaborate with the cruise travel team to ensure smooth client handoffs
Requirements:
Excellent verbal and written communication skills
Friendly, professional demeanor with strong organizational abilities
Ability to work independently and manage multiple tasks
Reliable internet connection and basic computer proficiency
Appointment setting, customer service, or sales experience is a plus but not required
What We Offer:
Flexible remote schedule
Full training and access to industry tools
Supportive team culture and ongoing mentorship
Income-earning possibilities based on performance
Access to exclusive cruise travel perks and discounts
Opportunities for professional development and growth
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