Leads enterprise sales across North America, owning new logo acquisition, account expansion, renewals, retention, territory strategy, forecasting, and complex negotiations. Builds executive relationships with fashion, retail, and manufacturing customers; develops ROI-based business cases; and orchestrates Sales Engineering, Solutions Consulting, Marketing, Revenue Operations, and Customer Success teams. Requires deep industry expertise, consultative selling skills, strategic account management experience, and proficiency with Salesforce.
Description
Regional Vice President, Americas
You'll serve as the strategic customer partner and single point of accountability for revenue, retention, and expansion across Enterprise accounts in the North American West territory & LATAM — driving new logo acquisition, expansion, and renewal with global fashion brands, retailers, and manufacturers on the Browzwear platform.
This role is ideal for someone with 10+ years of enterprise software sales experience who is ready to lead complex, multi-stakeholder deals, build deep relationships across customer organizations, and command trust at the C-suite level.
WHAT YOU'LL OWN
- Own complete responsibility for all Enterprise customers and prospects within the North American Western & LATAM territories — new logo development, expansion, renewal, and retention — partnering with a peer RVP who owns Mid-Market and Smaller accounts in the same territory.
- Develop and execute comprehensive account plans for strategic accounts, articulating customer business drivers, success criteria, Browzwear fit, and multi-year expansion opportunities.
- Identify prospecting strategy for whitespace and under-monetized accounts, and build account stratification to prioritize high-value, high-growth, and at-risk accounts.
- Lead consultative discovery conversations across multiple stakeholders (technical designers, VP of Product Development, Design Operations, IT, Finance) to understand pain points, success criteria, and business impact.
- Develop outcome-based business cases that quantify ROI in customer terms — time-to-market reduction, sample cost savings, sustainability impact, and operational efficiency.
- Lead complex, multi-stakeholder deal negotiations, orchestrating virtual team support (Sales Engineers, Solutions Consulting) to address technical and business requirements.
- Evangelize the full Browzwear platform vision — 3D-first design and digital product creation — and serve as a recognized authority and thought leader in the fashion technology space.
- Partner closely with Customer Success Managers on account health, adoption, and time-to-value; jointly own renewal outcomes and proactively mitigate churn risk with at-risk accounts.
- Orchestrate the virtual team (Sales Engineers, Solutions Consulting, Product Marketing, Revenue Operations, Customer Success) to deliver coordinated, customer-centric support for complex opportunities.
- Develop and execute a proactive annual territory strategy — new logo targets, expansion opportunities, and account-based development — maintaining a healthy, accurately forecasted pipeline.
WHAT WE'RE LOOKING FOR
- Bachelor's degree in Business, Fashion/Apparel Industry Background, Engineering, or related field, or equivalent experience; Master's degree preferred.
- 10+ years of enterprise software sales experience — SaaS, vertical software, or design/manufacturing software — including 5+ years managing strategic account portfolios and a history of closing large, complex deals with multi-stakeholder buying committees.
- Deep understanding of the fashion, apparel, or adjacent manufacturing/supply chain industry, with familiarity with design workflows, sample processes, and digital transformation drivers.
- Consultative selling expertise, with the ability to understand customer business models, workflows, and pain points before proposing solutions.
- Excellent communication, negotiation, and executive presence, with the ability to build trust and relationships at the C-suite level.
- Proven track record of account expansion, renewal success, and customer retention (NRR, renewal rates greater than 90%).
- Proficiency with Salesforce and comfort with data-driven decision-making.
- Proven ability to orchestrate and influence, without authority, a virtual internal team of subject matter experts delivering coordinated, customer-centric support.
Additional Details
Reports to: VP, Growth & Partnerships
Location: Western North American based preferred (or willingness to relocate); fluency in local languages beyond English is a plus.
Travel: Up to 25% international.
Languages: English (fluent); proficiency in Spanish preferred.
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