Oversee operations for regional dental practices to drive revenue and profitability, manage P&L, lead and develop staff, ensure compliance, maximize patient satisfaction, coordinate scheduling, handle escalations, support HR duties, and manage regional marketing and software implementations with regular on-site visits several times monthly.
LOCATION & TRAVEL REQUIREMENTS:
- Preference will be given to applicants residing in Central or South Florida
- This is a hybrid position, with required travel to our dental practices from across the southern states. This travel will be dependant on the candidate’s location, varying between 2 – 4 times per month
RESPONSIBILITIES:
As a rapidly growing organization, we are looking for a full-time Operations Director (OD) with strong business acumen and a proven track record of leadership. You will be responsible for the overall operations and success of the practices by performing the following:
- Drive revenue growth by overseeing orthodontic exam performance, managing pediatric dental productivity, and managing collections
- Achieve profitability targets through cost controls, overseeing payments and identifying new cost efficiencies
- Build great teams by promoting company culture, coaching and development of staff, organizing team events, and working alongside HR for hiring needs
- Maximize patient satisfaction by ensuring customer service and attractive facilities, while also resolving any patient escalations
- Create and maintain a successful schedule for all clinical staff in the practice
- Consistent communication with office staff and supervisors to address issues and review KPIs
- Execute, promote, and collaborate on regional marketing and community engagement strategies
- Assist in practice-level HR duties such as enforcing the employee handbook, disciplinary action, pay structure, and performance reviews
- Assure compliance for federal, state, and dental board guidelines
- Oversee and manage new projects, such as new software implementation
REQUIRED SKILLS & TRAITS
- Strong organizational skills, analytical, and attention to detail
- Humble yet confident leadership skills with strong interpersonal abilities
- Strong verbal and written communication skills
- Ability to multi-task and prioritize as needed
- Ability to drive, have a valid driver’s license, and periodically travel
EXPERIENCE & EDUCATION
- 3+ years in dentistry and / or a dental service organization
- Experience leading teams of 10+ people
- Experience managing a P&L or achieving revenue targets
- Bachelor’s degree preferred
- Knowledge of Microsoft office business applications
BENEFITS
- Competitive base compensation
- Significant performance-based bonus compensation
- Medical
- Hybrid work model
- Paid Time off
- Opportunity for career growth
- Laptop / Cellphone
- 401K Match
YOU WILL LOVE THIS JOB IF YOU ARE:
- Looking to take on a high degree of ownership: our philosophy is the more you excel, the more responsibility you take on. We are looking for those who are seeking a high degree of ownership and aren’t afraid to blaze trails.
- Opportunity for Growth, you will learn new set of skills that will increase your knowledge and support you as you advance in your career, you will have the opportunity to attend conferences, workshops, and network in a pool of professionals. Tuition reimbursement for any personal or professional growth is highly encouraged.
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