Recruiting Systems & Operations Partner

Abnormal is scaling rapidly, and the infrastructure that powers our recruiting engine must scale with it.

We are seeking a Recruiting Systems & Operations Partner to strengthen and evolve the systems, workflows, and data infrastructure that enable high-quality hiring across the business. This role will help lead our ATS migration, improve operational workflows, strengthen reporting and data integrity, and introduce automation and AI-enabled capabilities that increase recruiter productivity and operational efficiency.

This role operates at the intersection of recruiting operations, systems architecture, and emerging AI-enabled workflows. You will partner closely with Recruiting, People Tech, IT, and internal AI teams to design durable systems and intelligent workflows that support hiring at scale.

• Serve as the subject matter expert for our recruiting systems and tools (Greenhouse, BrightHire, LinkedIn Recruiter, Crosschq, etc.), ensuring they are configured effectively and aligned with hiring priorities. 
• Oversee administration and ongoing optimization of the ATS and integrated technologies, leading system enhancements, integrations, and contributing to future ATS implementation or migration efforts as business needs evolve.
• Conduct structured audits of systems, workflows, and data integrity to identify inefficiencies, compliance risks, and opportunities for improvement.
• Lead recruiting operations initiatives such as process automation, compliance enhancements, and technology integrations, developing structured plans and delivering results with minimal disruption to hiring activities.
• Design and refine recruiting workflows to ensure consistency, compliance, and scalability, building durable processes that support a long-term recruiting operating model.
• Strengthen data integrity and reporting reliability by standardizing key fields, improving metric definitions, building or refining dashboards, and enhancing forecasting visibility.
• Build strong cross-functional partnerships and establish working cadences to ensure recruiting systems align with evolving business priorities.
• Identify and implement automation opportunities that reduce manual work and streamline recruiting operations.
• Partner with internal AI and People Tech teams to design and orchestrate intelligent workflows across recruiting platforms and connected systems.
• Design and maintain AI-enabled knowledge systems that support recruiter self-service, documentation, policy access, and operational onboarding.
• Define how AI tools, LLM-based assistants, and automation interact with recruiting systems while ensuring security, compliance, and usability.
• Evaluate emerging AI and automation tools that improve recruiter productivity and operational scale.
• Manage vendor relationships and evaluate tool utilization, performance, and ROI to maintain an effective recruiting technology stack.

• 4-7+ years of experience in recruiting operations, talent systems, or similar infrastructure-focused roles.
• Experience configuring and optimizing a modern ATS platform; experience with Greenhouse or similar systems required
• Experience leading or contributing to ATS implementations, major reconfigurations, or complex system integrations.
• Strong analytical skills with demonstrated experience improving data integrity, reporting accuracy, operational visibility, and leveraging AI-enabled tools to enhance insights and automation.
• Demonstrated ability to diagnose and resolve complex operational challenges using structured problem-solving.
• Experience partnering cross-functionally with HR, Finance, IT, or Security stakeholders.

• Bachelor’s degree in Human Resources, Business Administration, Information Systems, or a related field.
• Experience working with LLM-based tools, AI assistants, or automation platforms.
• Familiarity with designing AI-enabled knowledge systems or internal documentation platforms.
• Experience in high-growth or scaling technology companies.

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