Ready to be pushed beyond what you think you’re capable of?
At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system.
To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems.
Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be.
Our world-class recruiting team builds the foundation of our success by finding extraordinary people who share our vision. As the Recruiting Manager for the Customer Experience (CX) business unit, you’ll play a pivotal role in driving and scaling our recruiting efforts. You’ll lead a team of recruiters and strengthen stakeholder relationships across the organization. If you thrive in a dynamic, high-growth environment and enjoy refining processes to enhance hiring efficiency, this is the role for you!
What you’ll be doing (ie. job duties):
- Manage and mentor a team of recruiters to achieve CX hiring goals.
- Develop and execute innovative sourcing strategies to attract top-tier talent.
- Partner closely with hiring managers and business leaders to deeply understand talent needs and provide strategic recruiting guidance.
- Oversee and enhance recruiting operations, ensuring data integrity and process efficiency.
- Monitor and report recruiting headcount and key metrics, using data-driven insights to drive improvements.
- Manage and report recruiting headcount and metrics, leveraging data-driven insights to drive continuous improvement.
- Improve the candidate and hiring manager experience through efficient processes and clear communication.
- Foster strong stakeholder engagement, acting as a trusted advisor to leadership and cross-functional teams.
- Build scalable recruiting processes that support long-term high-volume growth and efficiency.
- Represent the company with professionalism and integrity in all recruiting efforts.
What we look for in you (ie. job requirements):
- 10+ years of full-cycle recruiting experience, preferably in a high-growth tech environment.
- Previous experience managing or mentoring recruiters, with a track record of developing and leading a team.
- Strong experience leading recruiting strategy for high-volume Customer Experience organizations.
- Experience driving hiring at scale to support CX site launches.
- Proven ability to engage and collaborate with senior stakeholders and hiring managers to align on hiring needs and strategy.
- Deep knowledge of talent acquisition best practices, from sourcing and interviewing to closing candidates.
- Strong analytical skills with a data-driven mindset to assess recruiting performance and optimize processes.
- Experience driving operational efficiencies within a recruiting function, including process improvement and tooling.
- Excellent verbal and written communication skills, with the ability to influence and build strong relationships.
- Passion for technology, digital currency, or financial services.
- Experience with GSuite and maintaining spreadsheets for headcount tracking purposes.
- Familiarity with applicant tracking systems (ATS), HRIS, and recruitment analytics tools.
- Experience leading international recruiting efforts for CX organizations.
Nice to haves:
- Experience in a high-growth tech environment and/or crypto company.
- Experience leveraging AI for recruiting.
If you’re passionate about building and optimizing recruiting processes, managing a high-performing team, and partnering with business leaders to make impactful hires, we’d love to hear from you!
Job #: P69359
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal OpportunityCoinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights notice here. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here).
Global Data Privacy Notice for Job Candidates and ApplicantsDepending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here.
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