Receptionist

Pay: $19.80/hr

The Receptionist is responsible for providing covering the reception desk, greeting visitors and general clerical office support. 

Job duties

(* denotes an “essential function”)

• * Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner. Transfer calls to appropriate individuals.

• *Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor’s arrival when necessary.

• *Provide high level services to staff, clients and guests.

• *Communicate with manager and client on job or deadline issues.

• Handle additional projects as assigned.  Handle sensitive and/or confidential document and information *

• *Communicate with supervisor or client on job or deadline issues.

• *Meet contracted deadlines for accepting, completing, and delivering all work.

• *Troubleshoot basic equipment problems.

• Prioritize workflow.

• Interact with clients in person, over the phone or electronically.

• Adhere to Williams Lea policies in addition to client site policies.

• Use equipment and supplies in a cost-efficient manner.

Job qualifications

• High school diploma or equivalent.

• Minimum of two-year receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environment.

• Exceptional customer service skills to effectively great and communicate with callers and visitors.

• Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and great visitors.

• Ability to work in a fast-paced team environment.

• Ability to effectively and professional communication with co-workers and clients.

• Attention to detail with an emphasis on accuracy and quality.

• Intermediate computer skills including Microsoft Word and Excel

• Ability to prioritize work to balance multiple projects and deadlines.

• Excellent verbal and written communication skills.

• Self-motivated and the ability to multi-task